Parloa
Production Designer
New York Office
Sponsorship not specified$115k-$145kDetected 12 days ago
Agentic AIComplianceFigmaPhotoshopIllustratorAdobe Creative SuiteGraphic DesignInDesignDesign SystemsMotion DesignAccessibilitySAPRecruitingCustomer SupportLeadershipCommunicationPublic SpeakingOrganizational Skills
About the role
- As a Production Designer at Parloa, you will be responsible for bringing our brand to life with precision, consistency, and exceptional craft across every customer and employee touchpoint.
- Produce high-quality, production-ready brand assets across digital marketing, product marketing, events, executive presentations, social media, email, paid campaigns, and additional marketing channels
Responsibilities
- When millions of people reach out to a brand, those interactions aren't just support tickets; they're defining experiences.
- This is a highly collaborative role where you'll partner with brand designers, marketers, operations, and cross-functional stakeholders to ensure every deliverable reflects Parloa's visual identity at the highest standard.
- Translate and apply Parloa's design system consistently across multiple formats while maintaining exceptional visual quality and brand consistency
- Build, maintain, and optimize Figma libraries, components, templates, and production workflows that improve team efficiency and consistency
- Collaborate with Design Leadership and Creative Operations to prioritize work, improve production processes, and support execution across multiple initiatives
- Continuously improve creative processes to support a fast-moving, high-growth global marketing organization
- You communicate clearly, collaborate effectively across teams, and are comfortable incorporating feedback into your work
- As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges.
Requirements
- You bring 4+ years of experience in production design, graphic design, or brand design within an in-house creative team, agency, or technology company
- You have deep experience applying and scaling brand systems across multiple marketing channels while maintaining outstanding visual consistency
- You possess expert knowledge of typography, layout, color, grids, iconography, visual hierarchy, and production best practices
- You have an exceptional portfolio showcasing production-ready work across digital campaigns, paid media, presentations, events, email, social media, landing pages, and other marketing assets
- You are highly organized, detail-oriented, and capable of managing multiple projects while maintaining exceptional quality
Nice to have
- Experience working within a fast-paced B2B SaaS or technology company
- Experience supporting global brand campaigns across multiple regions
- Knowledge of accessibility standards and production best practices for digital marketing assets
- Our Recruiting Process:
- Talent Acquisition → Hiring Manager + Portfolio Review → Technical Interview(s) → Bar Raiser
- We're at the beginning of a new era in customer experience, one where AI doesn't just respond, but understands, reasons, and takes action.
- they're defining experiences.
- We're here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful.
Skills
- Ensure pixel-perfect execution, quality assurance, accessibility, and production readiness for every asset before launch
- Explore and adopt AI-powered creative tools and workflows that accelerate production while maintaining a high standard of craft
- You are highly proficient in Figma and Adobe Creative Cloud (Photoshop, Illustrator, InDesign, and related tools)
- You are curious about emerging AI-powered creative tools and enjoy finding new ways to improve creative workflows
Compensation
- $115,000 - $145,000 USD
Benefits
- We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
Company info
- making every conversation seamless, intelligent, and genuinely helpful.
- If you care about shaping how businesses and customers connect at scale-and want your work to matter in real, everyday moments-this is where you do it.
- At Parloa, ownership isn't a buzzword; it means being accountable for outcomes, not just tasks.
- We operate in a category that's evolving fast, where the bar is high, and the problems are complex.
- We hire people who think in solutions, communicate with clarity, and follow through.
- People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.
- Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them.
This listing is sourced directly from Parloa's careers page and normalized into a canonical job model.