LogicMonitor

LogicMonitor

Sr. Customer Technical Architect

Remote, U.S · Senior · Full-time

Work authorization required$10k-$15kDetected 34 days ago
PythonRubyPowerShellSQLMySQLLinuxDevOpsAccount ManagementCustomer SuccessEMI/EMCLoad BalancingNetwork MonitoringCommunicationPublic SpeakingWriting

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odds of building a lasting career here

37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70

Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

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Employer immigration record

from this employer's Department of Labor filings

Files H-1B transfers

2 transfer filings in the last year, covering 2 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday.
  • We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
  • This position is open to remote employees in the U.S. - with the flexibility to work out of your home office full-time.

Responsibilities

  • LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments.
  • By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.
  • Partnering with the Customer Experience and Sales teams, you'll eliminate technical barriers, provide expert guidance, and drive customer success in managing critical IT infrastructure.
  • Technical Strategy Development: Collaborate with internal stakeholders (sales, account management, product) to understand the customer's business goals and challenges and to align LM technology solutions to those goals.
  • Solution Design and Architecture: Design scalable and robust technical solutions that meet customer requirements. Create and maintain architectural documentation and guidelines.

Requirements

  • 10-15+ years experience required in a similar technical role
  • Significant experience in IT Infrastructure and/or software development, with special emphasis in areas of Compute, Storage, Databases, Networking, Application Services, Big Data and/ or distributed computing
  • Proficiency in virtualization/cloud-native architectures, containerization, observability, and DevOps, along with Linux/Windows/Network administration and operations.
  • Hands-on coding/scripting experience (groovy, powershell, python, ruby, etc...)
  • Strong understanding of enterprise systems, information, and data flows, with experience in delivering API-based solutions.

Compensation

  • packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits.
  • $136,500 - $189,420 USD

Company info

  • We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
  • This position is open to remote employees in the U.S. - with the flexibility to work out of your home office full-time. You'll have easy access to and support from your manager, and frequent video meetings to keep you seamlessly integrated into your team. If you travel to one of our Center of Energy - vibrant locations where our teams connect, collaborate, and innovate - you'll be able to work out of our office spaces with your team.
  • To learn more about life at LogicMonitor, check out our Careers Page.
  • We love going to work and think you should too.
  • These values serve as the foundation of our culture, guiding our actions and driving us towards excellence.
  • You'll have easy access to and support from your manager, and frequent video meetings to keep you seamlessly integrated into your team.
  • If you travel to one of our Center of Energy - vibrant locations where our teams connect, collaborate, and innovate - you'll be able to work out of our office spaces with your team.
  • LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure.
  • Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references.

Equal opportunity

  • If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.

Visa & Work Authorization

  • At this time, we are able to consider candidates who are authorized to work in the United States on a full-time, permanent basis without requiring new or initial employer-sponsored work authorization.
  • Candidates who currently hold valid U.S. work authorization that can be transferred to a new employer (such as certain H-1B statuses) may be considered on a case-by-case basis.
  • We are not able to provide new sponsorship for employment-based visas that require an initial petition or application by the employer.

This listing is sourced directly from LogicMonitor's careers page and normalized into a canonical job model.