Northwest Bank
Teller - Full Time
Luzerne, PA · Full-time
Sponsorship not specifiedDetected 17 days ago
ExpressCustomer SupportMicrosoft Office
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odds of building a lasting career here
37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- Northwest Tellers are important members of our retail network team because they often have the most interaction with our customers.
- Northwest Tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems, providing education service, and uncovering financial needs for referral to the appropriate line of business.
- Achieve financial wellness activity goals, such as identifying referral opportunities and contributing to the overall office's overall sales performance goals
Requirements
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- The requirements listed below are representative of the knowledge, skill, and/or ability required.
- You can check the status of your application by logging back into your account.
Nice to have
- Customer service experience preferred
- Cash handling experience preferred
- Banking and/or retail experience preferred
- High School Diploma or equivalent preferred
Skills
- Ability to establish effective working relationships among team members and participate in solving problems and making decisions
- Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written
- Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas
- Knowledge of computers and the Teller System
Benefits
- Deliver on our North(west) star experience and champion our customer's financial wellness through delivery of exceptional customer experience - both in person, over the phone, and through email communications.
Company info
- PA0452 Luzerne Job Description DESCRIPTION Northwest Tellers are important members of our retail network team because they often have the most interaction with our customers.
- We are committed to creating an inclusive environment for all employees.
- Assist customers and visitors with questions, problem resolution, and other needs.
- Proactively engage with customers to understand needs and inform them of product/service features and benefits.
- Refer customers to appropriate team member for complex requests or products/services.
- Actively engage with and greet customers and take ownership to resolve any customer issues or concerns
Equal opportunity
- Northwest is an equal opportunity employer.
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This listing is sourced directly from Northwest Bank's careers page and normalized into a canonical job model.