AIP Connect

AIP Connect

Operations System Administrator, Manufacturing

Richmond Hill, ON

Sponsorship not specifiedCAD 55k-CAD 60kDetected 30 days ago
AccessibilitySalesforceExcelOperations ManagementSupply ChainLogisticsVendor ManagementERPPerformance ManagementCustomer SupportLeadershipCommunicationProblem SolvingMicrosoft Office

About the role

  • Our client is a leader in commercial uniforms and hospitality apparel.
  • The role is responsible for maintaining operational workflows, customer programs, production-related system administration, and data integrity across multiple business systems.
  • ALTERATIONS *Assisting the operations manager with in house and third party alterations, timelines and pricing.

Responsibilities

  • Maintain production colouring and status updates within Embtrak, including management of 503 (Embroidery) queues.
  • Create, maintain, and update design numbers within Embtrak.
  • Maintain production-related system records and workflows within Embtrak.
  • Create and maintain documentation, procedures, and user guides related to Embtrak processes.
  • Maintain screen print records, artwork information, and production specifications.
  • Support customer program launches and mass upload requests, including gathering requirements, validating program criteria, and coordinating implementation activities.
  • Maintain and administer customer account structures and program criteria within internal systems, including account creation, updates, pricing structures, rebates, identifiers, and other backend configurations.
  • Maintain data integrity across Sage ERP, Salesforce, Embtrak, WMS, and MRMA.
  • Assist with user support, system testing, upgrades, implementations, and process documentation.

Requirements

  • Post-secondary education in Business Administration, Operations Management, Supply Chain, Logistics, or a related field preferred.

Nice to have

  • Assist with testing, implementation, and maintenance of Embtrak enhancements and upgrades.
  • Coordinate screen print orders and related production requirements.
  • Liaise with internal teams and external vendors to ensure accurate order setup and timely processing.
  • Monitor screen print workflow status and assist with issue resolution.
  • Provide guidance and training to Sales and Customer Service teams regarding program requirements, account setup procedures, and information required for successful program implementations.
  • 1-3 years of experience in Operations, Manufacturing, Distribution, Customer Service Support, Business Administration, or Systems Administration.
  • Experience working with Sage ERP, Salesforce, WMS, Embtrak, or similar business systems.

Skills

  • Strong Microsoft Excel and Microsoft Office skills.
  • Strong systems aptitude and ability to learn and navigate multiple software platforms.
  • Strong organizational, communication, and problem-solving abilities.
  • AIP Connect believes in equal opportunity.
  • This range reflects base salary only and does not include eligibility for bonus program or other benefits.

Compensation

  • Actual compensation within this range will be determined based on job-related skills, relevant experience, education, and training.
  • This range reflects base salary only and does not include eligibility for bonus program or other benefits.
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