World Finance

Overstaff Financial Services Representative

Union City, TN, United States · Full-time

Sponsorship not specified$17k-$20kDetected 6 days ago

TaxCustomer SupportCollaborationProblem Solving

About the role

As an Overstaff FSR, you're a flexible problem-solver, a trusted team player, and the welcoming face of World Finance wherever you go.
This position assists Branch Managers in maintaining smooth operations, delivering exceptional customer service, and ensuring branches meet growth goals.
The Overstaff FSR steps in where needed to uphold company standards, provide seamless customer experiences, and strengthen branch performance.

Deliver top-tier customer service by assisting with questions, concerns, and available products.
Process and prepare loan applications, documents, and renewals accurately.
Maintain strong customer relationships and represent the company's values in every branch supported.
Collaborate with Branch Managers and team members to meet performance goals.
Supporting tax services and helping build tax clientele.
Team-oriented approach - willing to pitch in, learn, and lead by example.
Make an impact: Help customers build stronger financial futures every day.
With 1,200+ branches across 16 states, we're proud to be the financial partner with heart - offering customer-focused service rooted in teamwork, community, and care.
Help customers build stronger financial futures every day.

Daily travel between branches will be required
Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship.

Based in Greenville, SC, World serves over one million customers annually through personal loans and tax preparation services.

Health, dental, vision, and life insurance available to full-time team members beginning the 1st of the month following 30 days.
Work-life balance: Paid holidays, vacation time, and 401(k) with company match.
We champion financial wellness and celebrate the hundreds of thousands of customers achieving better credit each year.
Travel Requirements & Coverage Area:
Daily travel between branches will be required; specific coverage areas can be discussed with the hiring manager.
Mileage reimbursement is provided for business use of personal vehicles, excluding normal commuting.
Basic computer proficiency and comfort learning new systems.

80% of our Financial Services Representatives are promoted to management.
Paid holidays, vacation time, and 401(k) with company match.
Guide customers toward upward credit mobility through responsible financial choices.

nce Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orient

This listing is sourced directly from World Finance's careers page and normalized into a canonical job model.