Creator Deck
Community Coordinator
Vancouver, British Columbia
Sponsorship not specified$50k-$55kDetected 3 hours ago
Social Media MarketingBrand StrategyCRMInfluencer MarketingCustomer SupportZendeskResearchCommunicationCollaboration
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odds of building a lasting career here
15Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
No strong sponsorship signal in the public record yet. In the full product we resolve the exact legal entity and show its filing history with a confidence score — treat as unverified until then.
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About the role
- You'll also be a visible, engaged presence for Creator.co, both within our community and across our social channels.
- Note this is not a social media management role: content creation and brand strategy are owned elsewhere.
Responsibilities
- Respond to and resolve day-to-day support tickets and improve existing workflows.
- Keep SOPs and process documents up to date as workflows change.
- Track and follow up on outstanding action items across creator programs and partner sign-ups.
- This role covers (but not limited to) ticket support, day-to-day CRM and community platform tasks, direct communication with creators, and support for our Creator Storefronts product.
- Creator.co is an innovative platform that empowers creators and brands to connect, collaborate, and thrive in the digital space.
- We're looking for a Community Coordinator to help keep our creator community and support operations running smoothly day to day.
Requirements
- 1-2 years of experience in a customer support, CRM, or community management role
- Familiarity with Zendesk or a similar helpdesk tool.
- Comfortable using AI tools (e.g. ChatGPT, Claude) to speed up day-to-day tasks like drafting responses, summarizing, or organizing information
- Comfortable being a visible, public-facing presence for the brand across community and social platforms
- Excellent written English and clear communication.
- Comfortable operating with ambiguity and taking initiative.
- Comfortable learning new software and tools quickly.
- Strong attention to detail and organizational skills.
- A proactive attitude and willingness to ask questions when something's unclear.
Nice to have
- Familiarity with a CRM or community platform (User.com, Circle, or similar).
- Background in business, communications, or marketing.
- An inclusive environment with a team of passionate and talented individuals
- A supportive company culture that values collaboration, innovation, and communication
- The opportunity to participate in the scaling up of a thriving company including the professional and personal upside that comes with it
Compensation
- We offer a starting annual salary of $50,000 - $55,000 CAD
- Total compensation includes salary, bonus, benefits, and other perks
Benefits
- A competitive salary and benefits package (health, dental, and vision insurance)
- Total compensation includes salary, bonus, benefits, and other perks
- Our vision is to be the destination where brands and creators connect, collaborate, grow, and earn more.
- This is a great opportunity to learn the systems behind a fast-growing creator platform, with guidance from the Affiliate Performance Manager and room to grow as you build experience.
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This listing is sourced directly from Creator Deck's careers page and normalized into a canonical job model.