Dolby Laboratories Inc.
Sr Staff Operational Support Engineer
Atlanta, Georgia,United States · Staff+ · Full-time
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DOL prevailing wage, 2026-27 wage year · Database Administrators (15-1242) · Atlanta-Sandy Springs-Roswell, GA. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
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About the role
- At Dolby, science meets art, and high tech means more than computer code.
- As a member of the Dolby team, you'll see and hear the results of your work everywhere, from movie theaters to smartphones.
- To do that, we need the absolute best talent.
Responsibilities
- Join the leader in entertainment innovation and help us design the future.
- We continue to revolutionize how people create, deliver, and enjoy entertainment worldwide.
- The Dolby Cloud Solutions organization builds technologies and innovations that easily integrate into service providers' infrastructure to make content experiences more effective, meaningful, and engaging for consumers.
- As a Senior Operational Support Engineer, you provide technical and operational leadership for the most complex, high-impact production scenarios.
- You act as the escalation point beyond L2, lead critical incident response for Tier‑1 customers and marquee live events, and drive systemic improvements across reliability, automation, and operational readiness.
- CI/CD and deployment pipelines Partner with Engineering and DevOps to:
- AI-augmented operations across the support organization Define and evolve:
Compensation
- Our salary ranges are determined by role, level, and location.
- Your recruiter can share more about the specific salary range and perks and benefits for your location during the hiring process.
Benefits
- We offer a collegial culture, challenging projects, and excellent compensation and benefits, not to mention a Flex Work approach that is truly flexible to support where, when, and how you do your best work.
Equal opportunity
- Dolby will consider qualified applicants with criminal histories in a manner consistent with the requirements of San Francisco Police Code, Article 49, and Administrative Code, Article 12 Equal Employment Opportunity: Dolby is proud to be an equal opportunity employer.
This listing is sourced directly from Dolby Laboratories Inc.'s careers page and normalized into a canonical job model.