Modmed
Sales Development Coordinator
Boca Raton, FL
Sponsorship not specifiedDetected 30 days ago
Cloud PlatformsSalesforceSalesLead GenerationProcess ImprovementEHR/EMRLeadershipCommunicationCollaboration
About the role
- As a Sales Coordinator, you will play a vital role in our mission by ensuring our Sales Development Representatives (SDRs) have a constant, clean, and high-quality flow of opportunities.
- If you are a Salesforce enthusiast who loves optimization, data integrity, and fast-paced environments, this is the perfect career accelerator for you.
- Trend Analysis: Analyze conversion trends to recommend improvements in routing rules or scoring logic.
Responsibilities
- Lead Queue Management
- Daily Governance: Monitor and manage the lead queue within Salesforce, ensuring a seamless flow of data.
- Quality Control: Review incoming leads for completeness and quality before routing them to the sales team.
- Prioritization: Apply lead scoring models (based on engagement, fit, or intent) to identify and escalate high-potential leads for immediate action.
- Database Hygiene: Flag and clean up duplicate, incomplete, or unqualified leads to ensure SDRs are focused on the most viable prospects.
- Routing Logic: Assign leads to the appropriate representatives based on pre-defined routing rules and territory maps.
- System Audits: Perform regular audits to identify bottlenecks or system errors within the lead distribution process.
- SLA Accountability: Ensure Lead Service Level Agreements (SLAs) are met, tracking how quickly and effectively reps act on assigned leads.
- Insights & Dashboards: Generate reports and dashboards in Salesforce to track lead volume, assignment rates, and rep responsiveness.
- Leadership Updates: Report bottlenecks or missed SLAs to sales leadership to drive operational excellence.
Requirements
- If you are receiving communications as described above, please report them to the FTC website.
Skills
- Consistently ranked as a Top Place to Work
- 2025
- Our web and mobile applications are transforming healthcare IT to increase practice efficiency and improve patient outcomes.
Benefits
- Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.
Company info
- Venture-Backed Company of the Year
- We are growing fast, thinking big, and we are just getting started.
- Ready to modernize medicine with us?
This listing is sourced directly from Modmed's careers page and normalized into a canonical job model.