Wounded Warrior Project

Wounded Warrior Project

Quality Assurance Testing Systems Analyst II

Jacksonville, FL · Mid

Sponsorship not specifiedDetected 32 days ago
SwiftMachine LearningSparkProject ManagementAgileCustomer SupportManual TestingLeadershipCommunicationProblem SolvingTime ManagementMentoringWritingMicrosoft Office

About the role

  • We know these are some of the things people look for in a job.
  • If you're the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause - that it's a calling - then we're ready to meet you.
  • When you join Wounded Warrior Project® (WWP), you're committing to making a difference.

Responsibilities

  • Make recommendations for improvement of applications and/or systems to business partners.
  • Review and analyze the effectiveness and efficiency of existing applications and systems and develop testing strategies for improving or leveraging these systems.
  • Continuously monitor and assess system performance to guarantee proper operation, while testing software performance and overseeing quality controls to maintain high standards of functionality and reliability.
  • Enhance and optimize QA/Testing Analyst processes and tools, ensuring scalability and flexibility to meet organizational growth.
  • Develop and manage comprehensive documentation for testing and end-user procedures, ensuring clarity and consistency throughout the process, while coordinating, overseeing, and executing functional testing and end-to-end testing procedures to maintain high quality standards.
  • Implement protocols to remove testing data from databases, ensuring data integrity and security.
  • Provide expert technical support to users, addressing system-related activities related to activities.
  • Responsible for defect reporting and advising the Donor Systems Support and Quality Assurance Manager on release decisions.
  • The Wounded Warrior Project (WWP) QA/Testing Systems Analyst II collaborates closely with teams to develop and implement precise test cases and procedural documentation for projects.

Requirements

  • Three years of experience in process testing and/or creating technical/procedural documentation
  • Three years of experience supporting projects to successful outcomes.
  • This experience should demonstrate a strong understanding of project management processes.
  • Experience working in a SCRUM or Agile environment.
  • Experience working with testing/QA software.
  • Two years of experience in project management.
  • Two years of experience working with software and hardware vendors.
  • Bachelor's degree.
  • Bachelor's degree in computer science, information technology, or related technical field.

Skills

  • Demonstrated proficiency in test configuration and design.
  • Excellent verbal and written communication skills, encompassing strong technical writing and/or procedural documentation expertise.
  • Skilled in categorizing, estimating, recognizing patterns, and discerning changes in circumstances to identify relevant information.
  • Self-motivated, able to work within a collaborative project-based environment.
  • Detail oriented and well-organized, with proven ability to meet deadlines while upholding data integrity and quality standards.
  • Independent worker with a strong sense of confidentiality and judgment, particularly when dealing with sensitive matters.
  • Ability to effectively communicate with users of diverse backgrounds and skill levels.
  • High level of proficiency in Microsoft Office suite.
  • High energy level, self- starter, and willing to take initiative.
  • Unequivocal commitment to the highest standards of personal and business ethics and conduct.
  • Mission-driven, guided by core values, and a pleasure to work with.

Benefits

  • Great benefits.
  • At WWP™, we recognize our mission cannot be accomplished without our talented teammates, which is why we're proud to offer benefits such as:
  • Full medical, dental, and vision coverage for both teammates AND family members
  • A flexible hybrid work schedule (three days in the office, two days' work from home)

Equal opportunity

  • Up to 10% travel.

Visa & Work Authorization

  • without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other character
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This listing is sourced directly from Wounded Warrior Project's careers page and normalized into a canonical job model.