Obsidian Security

Technical Account Manager - West Coast

Los Angeles, California

Sponsorship not specified$155k-$175kDetected 55 days ago

PythonSnowflakeDatabricksGCPOAuthAgentic AICybersecurityIncident ResponseSalesforceCustomer SuccessCommunication

About the role

Work closely with our customers to make sure they are enabled/on-boarded successfully, fully understand how to use the platform, and can successfully integrate it into their day-to-day workflows.

Take ownership of driving complex scenarios and issues, working with appropriate stakeholders in engineering, product management and sales to deliver successful outcomes.
Drive towards improving customer understanding and usage of the Obsidian platform.

In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization.

A strong blend of communication abilities and technical skills to be the field-facing technical ambassador for Obsidian
Experience with cybersecurity, especially Cloud and SaaS security concerns
Experience administering and configuring SaaS applications (such as Google Workplace / GSuite, O365, Okta, Duo, etc)
Experience interacting with APIs, integrations, and middleware
An understanding of common web authentication methods (such as tokens, OAuth, SAML, etc.)
Versed in software engineering (Python) is a definite plus
Experience with cybersecurity solution stacks
Experience in incident response, threat triage, log analysis, and data correlation is a strong plus.

securing SaaS apps where business happens-Microsoft 365, Salesforce, and hundreds more.
Obsidian was built by leaders who redefined endpoint and identity security at CrowdStrike, Okta, Cylance, and Carbon Black.
Now, they're transforming how SaaS is secured.
Major announcements are on the horizon.
A TAM is responsible for actively driving customer value within the Obsidian platform.

$155,000 - $175,000 USD
Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location, as well as the knowledge, skills and experience of the candidate.

Our competitive benefits packages are designed to support our employees' well-being, both at work and at home.
Competitive compensation with equity and 401k
Comprehensive healthcare with dental and vision coverage
Flexible paid time off and paid holiday time off
12 weeks of new parent or family leave
For more details on our US benefits, or for information on our international benefits, please see here.
In addition to a competitive base salary, this position is eligible for equity awards and may be eligible for sales commission or incentive compensation based on the role or function within the company.

Obsidian Security is the leading SaaS security platform, trusted by global enterprises like Snowflake, T-Mobile, and Algolia.
We protect 200+ organizations across North America, Europe, the Middle East, Southeast Asia, Australia, and New Zealand, including many of the world's largest Fortune 1000 and Global 2000 companies.
Founded in 2017 and backed by top investors like
Willingness to travel occasionally to meet with customers, not expected to exceed 5%
At Obsidian, we are proud to be an equal-opportunity employer.
Deliver the highest level of customer experience and technical assistance to customers and partners. Manage simultaneous customer requests, inquiries and issues of varying complexity and priority.
This includes understanding common issues to build and improve in-product documentation and guides, as well as deliver live or recorded product training for new customers or partners.

This listing is sourced directly from Obsidian Security's careers page and normalized into a canonical job model.