Vulcan Elements
Applications Engineer - Magnetics
Research Triangle Park, NC
Sponsorship not specifiedDetected 4 days ago
Customer SupportProblem Solving
About the role
- Vulcan Elements is manufacturing American rare-earth permanent magnets for a secure, resilient future.
- With a focus on national security and economic resiliency, we serve critical industries such as defense, aerospace, and automotive powering a high-technology future.
Responsibilities
- Customer Technical Support
- Drive customer programs through key milestones including sample delivery, testing, validation, and production readiness
- Track and manage technical progress of customer engagements in coordination with the commercial team
- Provide magnetic application support, including performance tradeoffs and basic analysis
- Support prototyping, testing, and validation of magnet products in customer applications
- Support root cause investigations for customer issues and non-conforming product, including corrective actions (e.g., 8D)
- Drive timely resolution of application, performance, and quality issues across internal teams
- Operate with urgency to support fast-moving customer timelines and internal production ramp
- Own technical execution of customer programs from initial engagement through qualification and production release
Company info
- Work directly with customers to understand application requirements and identify appropriate permanent magnet solutions
- Communicate technical requirements clearly between customers and internal teams
- Guide customers in selecting appropriate magnet materials, grades, and configurations for new and existing applications
- Partner with internal quality teams and customers on qualification activities (e.g., PPAP, where applicable)
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