Manulife and John Hancock

Manulife and John Hancock

Client Relationship Manager

Vancouver, British Columbia

Sponsorship not specifiedDetected 4 hours ago
CRMSalesPublic Speaking

About the role

  • This is an opportunity to join the Canada Retirement team at Manulife.
  • The CRM is a key field office relationship management role supporting the overall client experience and retention of corporate clients at their place of business.

Responsibilities

  • Understand the client's business needs and build strong client relationships through effective and proactive service along with efficient and accurate handling of reactive requests
  • Support the Plan Sponsor with fulfilling Plan Governance guidelines
  • The CRM is accountable to support the sales team by participating in formal and informal presentations promoting our capabilities and services to both new and existing clients.
  • While accountable to support the sales team, this is not a sales position.

Nice to have

  • Undergraduate degree preferred (business, economics or finance preferred)
  • Strong mathematical aptitude is preferred

Skills

  • CRM will interact with plan sponsors and plan consultants/advisors explaining our products, tools and services.

Compensation

  • We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, r

Benefits

  • Manulife Canada Retirement division is a leading provider of group retirement savings plans for businesses across Canada.
  • Our plans include Registered Retirement Savings, Defined Contribution, Registered Pension, Deferred Profit Sharing, and Employee Share Ownership programs.
  • Participation as a supporting member of the pre-sale process for Pension products and services.
  • Provide service according to the Canada Retirement published service model
  • Participate in pension committee and investment review meetings
  • Provide support and information to the Financial Education team and/or National Education Consultant team for ongoing education needs
  • Experience in the Canadian pension industry

Company info

  • We'll empower you to learn and grow the career you want.
  • We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
  • As part of our global team, we'll support you in shaping the future you want to see.

Visa & Work Authorization

  • Support the Plan Sponsor with fulfilling Plan Governance guidelines

This listing is sourced directly from Manulife and John Hancock's careers page and normalized into a canonical job model.