Documo
Implementation Consultant
Remote (US Based)
Sponsorship not specifiedDetected 15 days ago
Project ManagementJiraSalesforceCRMAccount ManagementPerformance ManagementOnboardingCustomer SuccessCommunicationCollaborationProblem SolvingOrganizational Skills
About the role
- We believe great products start with great people.
- If you're excited to do impactful work and want to grow with a team that values innovation, collaboration, and purpose - we'd love to meet you!
- Documo welcomes applicants from all backgrounds, especially those underrepresented in tech.
Responsibilities
- Lead post-sales onboarding and implementation of Documo products
- Develop project plans, timelines, and success criteria for each implementation
- Partner with Customer Success, Sales, and Product teams to ensure smooth delivery and alignment
- Document processes, workflows, and integration configurations
- In-person company kick-off to connect, collaborate, and celebrate.
Requirements
- 3+ years of experience in technical consulting, solutions consulting, or implementation of SaaS products
- Strong technical aptitude and ability to learn new systems quickly
- Experience with post-sales delivery, onboarding, and configuration of complex software solutions
- Knowledge of API integrations
- Knowledge of data mapping, or workflow automation
- Experience with Salesforce, Jira, Asana, or other CRM/project management tools
- Experience creating technical documentation or customer training materials
Compensation
- Annual performance reviews with merit increases.
Benefits
- medical, dental, vision, and a 401(k) with a strong match.
- Annual bonus program based on role and company performance.
- Equity opportunities to grow with us.
- Competitive paid parental leave, mental health support, and Employee Assistance Programs (EAP).
- Be part of a small, fast-growing tech company with a supportive, inclusive, and fun culture.
- Flexible remote work that fits your life, plus flexible paid time off.
Company info
- Ensure customers understand how to use Documo products effectively
- Communicate project status, risks, and solutions to internal stakeholders and customers
- Serve as a technical point of contact for customers during the implementation lifecycle
- Ensuring customers are set up correctly and effectively using Documo products
Equal opportunity
- equal opportunity employer.
This listing is sourced directly from Documo's careers page and normalized into a canonical job model.