Polene Paris

Polene Paris

Sales Manager - Chicago

Chicago

Sponsorship not specified$28k-$33kDetected 37 days ago
CRMSalesBusiness DevelopmentCustomer SupportLeadershipCommunicationMentoring

About the role

  • Polène boutiques immerse clients in our unique universe, attracting a high-end, international clientele.
  • As Sales Manager, you will play a key role in driving sales performance, supporting the boutique team, and ensuring each client enjoys a memorable and elevated shopping experience.
  • This role is ideal for an experienced luxury retail leader who is passionate about client service, team development, and commercial performance.

Responsibilities

  • Support the achievement of daily, weekly, and monthly sales targets.
  • Deliver exceptional client service and represent Polène's craftsmanship and brand story.
  • Build strong client relationships and support clienteling initiatives.
  • Support CRM and client outreach initiatives to drive customer loyalty and repeat business.
  • Analyze sales performance and partner with store leadership to execute action plans that drive results.
  • Support daily sales floor operations and ensure an elevated client experience at all times.
  • Maintain visual merchandising standards and overall store presentation.
  • Support store opening preparation and team readiness initiatives.
  • Support and coach Sales Advisors in delivering exceptional service and achieving sales goals.
  • Lead by example and embody the values and service standards of Maison Polène.

Requirements

  • Minimum 2-4 years of experience in luxury or premium retail.

Nice to have

  • Experience supporting store openings is a plus.
  • Fluent in English
  • additional languages are a plus.

Compensation

  • Competitive hourly rate of $28 - $33 per hour, plus bonus incentive.
  • Monthly and quarterly performance bonuses.
  • Employee discount on our full range of leather goods and jewelry.
  • Opportunities for growth within our expanding U.S. retail network.
  • A supportive, inclusive culture rooted in craftsmanship, creativity, and teamwork.
  • If you're passionate about luxury retail, team leadership, and creating exceptional client experiences, we invite you to join us as we launch Polène's Chicago boutique on Oak Street this winter.

Benefits

  • Competitive hourly rate of $28 - $33 per hour, plus bonus incentive.
  • Monthly ICHRA medical stipend, allowing employees to choose the plan that works best for them.
  • Dental and vision insurance with employer contributions.
  • Paid Time Off, including vacation and sick time.
  • Complimentary ClassPass membership to support employee wellness, fitness, and work-life balance.
  • Commuter benefits for transit (pre-tax, where applicable).
  • Partner with the stock team to ensure product availability and inventory accuracy.

Company info

  • Founded in 2016, Polène is a French leather goods brand that distinguishes itself through outstanding artisanal craftsmanship, producing timeless pieces with organic designs inspired directly by nature.
  • As we continue to experience significant growth and international expansion, 2026 marks an exciting chapter: we are building a strong, expert team to drive Polène's excellence at every organizational level.
  • Be part of the next chapter of the Polène story as we prepare to open our Chicago boutique on Oak Street this winter.

Equal opportunity

  • Polène is an equal opportunity employer.

This listing is sourced directly from Polene Paris's careers page and normalized into a canonical job model.