Polene Paris
Sales Manager - Chicago
Chicago
Sponsorship not specified$28k-$33kDetected 37 days ago
CRMSalesBusiness DevelopmentCustomer SupportLeadershipCommunicationMentoring
About the role
- Polène boutiques immerse clients in our unique universe, attracting a high-end, international clientele.
- As Sales Manager, you will play a key role in driving sales performance, supporting the boutique team, and ensuring each client enjoys a memorable and elevated shopping experience.
- This role is ideal for an experienced luxury retail leader who is passionate about client service, team development, and commercial performance.
Responsibilities
- Support the achievement of daily, weekly, and monthly sales targets.
- Deliver exceptional client service and represent Polène's craftsmanship and brand story.
- Build strong client relationships and support clienteling initiatives.
- Support CRM and client outreach initiatives to drive customer loyalty and repeat business.
- Analyze sales performance and partner with store leadership to execute action plans that drive results.
- Support daily sales floor operations and ensure an elevated client experience at all times.
- Maintain visual merchandising standards and overall store presentation.
- Support store opening preparation and team readiness initiatives.
- Support and coach Sales Advisors in delivering exceptional service and achieving sales goals.
- Lead by example and embody the values and service standards of Maison Polène.
Requirements
- Minimum 2-4 years of experience in luxury or premium retail.
Nice to have
- Experience supporting store openings is a plus.
- Fluent in English
- additional languages are a plus.
Compensation
- Competitive hourly rate of $28 - $33 per hour, plus bonus incentive.
- Monthly and quarterly performance bonuses.
- Employee discount on our full range of leather goods and jewelry.
- Opportunities for growth within our expanding U.S. retail network.
- A supportive, inclusive culture rooted in craftsmanship, creativity, and teamwork.
- If you're passionate about luxury retail, team leadership, and creating exceptional client experiences, we invite you to join us as we launch Polène's Chicago boutique on Oak Street this winter.
Benefits
- Competitive hourly rate of $28 - $33 per hour, plus bonus incentive.
- Monthly ICHRA medical stipend, allowing employees to choose the plan that works best for them.
- Dental and vision insurance with employer contributions.
- Paid Time Off, including vacation and sick time.
- Complimentary ClassPass membership to support employee wellness, fitness, and work-life balance.
- Commuter benefits for transit (pre-tax, where applicable).
- Partner with the stock team to ensure product availability and inventory accuracy.
Company info
- Founded in 2016, Polène is a French leather goods brand that distinguishes itself through outstanding artisanal craftsmanship, producing timeless pieces with organic designs inspired directly by nature.
- As we continue to experience significant growth and international expansion, 2026 marks an exciting chapter: we are building a strong, expert team to drive Polène's excellence at every organizational level.
- Be part of the next chapter of the Polène story as we prepare to open our Chicago boutique on Oak Street this winter.
Equal opportunity
- Polène is an equal opportunity employer.
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This listing is sourced directly from Polene Paris's careers page and normalized into a canonical job model.