ResortPass

Chief of Staff

New York, NY · Exec

Sponsorship not specified$150k-$200kDetected 35 days ago

RESTProject ManagementCadenceLeadershipCommunicationOrganizational Skills

About the role

We're looking for someone who's deeply passionate about leveraging hospitality technology to redefine what it means to be a guest.
As Chief of Staff, you'll report directly to the CEO and play a key role in helping the organization evolve from its current stage to the next phase of scale.
This role will be in person at our energetic NYC headquarters 5 days a week.

Establish company-wide metrics/KPIs to drive alignment and clear objectives.
Own investor relations: maintain reporting cadence, communications, and community-building with existing and prospective investors.
Partner with executives to digitize/systematize processes, reducing manual work and improving scalability.
Partner with the CEO to manage the P&L: support disciplined capital allocation and identify levers to increase profitability.
Lead strategic initiatives that deepen product value for guests and hotel partners.
Build analytics and dashboards that provide real-time visibility into day-to-day operations.
Partner with HR/People on hiring plans and employee matters.
Review, design, and implement organizational structure improvements to close skill and knowledge gaps.
develop action plans and drive project management and communications.
Support executive leadership with decision-making, program management, and implementation.

2+ years in an operator and/or strategy role working closely with executives/C-suite.
6+ years total experience in one or more of: management consulting, investment banking, and/or business operations at a fast-growing tech startup.
High EQ with the ability to adapt communication styles
Proven track record organizing and coordinating across multiple teams/departments.
Experience with revenue operations and budget management.

The base salary for this role will range from $150,000 - $200,000 per year, commensurate with experience.
Annual ResortPass credit - Our mission is to bring delight and relaxation to people around the world
Access private beaches, deluxe saunas, awesome pools, and much more with your annual credit.
Annual ResortPass credit - Our mission is to bring delight and relaxation to people around the world; including our employees!

Health, Dental & Vision - We're deeply invested in the health and well-being of our team and are proud to contribute to the monthly premiums of these insurance plans.
Stock Option Plan - We offer employees the opportunity to become part-owners in our mission.
Unlimited Paid Time Off (PTO) - Enjoy life away from work to be inspired and fully recharge with unlimited paid time off.
day access to luxury hotel experiences from breathtaking pools and private beaches to deluxe spas and wellness retreats so people can escape without an overnight stay.

ResortPass is redefining what it means to be a hotel guest.
We're building a new category in hospitality: day access to luxury hotel experiences from breathtaking pools and private beaches to deluxe spas and wellness retreats so people can escape without an overnight stay.
We've helped millions of people enjoy premium hospitality close to home, making rest more mindful, togetherness more meaningful, and escape more accessible.
The result: unforgettable experiences for guests and new revenue streams for partners.
Backed by some of the best consumer and growth investors, including CRV, Declaration, Brian Kelly (The Points Guy), WME, FJ Labs, and more, ResortPass is scaling a product people love and creating an entirely new way to experience hospitality.

This listing is sourced directly from ResortPass's careers page and normalized into a canonical job model.