HCSC
Customer Advocate I- Morgan Park Chicago
IL - Chicago
No sponsorship$18k-$31kDetected 6 hours ago
Customer SupportResearchCommunicationOrganizational Skills
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odds of building a lasting career here
15Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
No strong sponsorship signal in the public record yet. In the full product we resolve the exact legal entity and show its filing history with a confidence score — treat as unverified until then.
Lottery odds assume a STEM candidate.
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About the role
- Under supervision, this position is responsible for working on the phone all day in a call center to assist members and physicians by responding to telephone and written inquiries in a prompt, accurate and objective manner.
- Duties include: conducting research; spends approximately 90% of the scheduled time on the phone according to business need.
Requirements
- 6 months customer service experience OR 6 months experience in an office environment.
- Ability to spend approximately 90% of the scheduled time on the phone according to business needs and sit for long periods of time with scheduled breaks.
- Proven ability to learn quickly and adapt to change.
Skills
- Interpersonal, verbal and written communication skills.
- Analytical and organizational skills and independent decision making skills.
Compensation
- Exact compensation may vary based on skills and experience.
Benefits
- Experience working with various lines of business, i.e. CDHP, Medicare, Wellness, and Disease Management.
Company info
- At HCSC, our employees are the cornerstone of our business and the foundation to our success.
- We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.
- Join HCSC and be part of a purpose-driven company that will invest in your professional development.
- This is a Union Role
- Duties include:
- conducting research; spends approximately 90% of the scheduled time on the phone according to business need.
- We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued.
Visa & Work Authorization
- Sponsorship is not available.
This listing is sourced directly from HCSC's careers page and normalized into a canonical job model.