Dozee
Head of Operations
Dallas/Fort Worth, Texas
Sponsorship not specifiedDetected 1 day ago
ComplianceAccount ManagementLogisticsHIPAAPatient CareMedical DevicesResearchLeadership
About the role
- Headquartered in Bengaluru, India, Dozee has emerged as India's no.
- We are seeking visionary individuals to help us in this very exciting journey.
- This is a step up from field-level coordination.
Responsibilities
- Build - set the operational backbone.
- Design and own the SOPs that turn field operations from tribal knowledge into a repeatable, scalable system.
- Manage and grow the field organization into a well-oiled machine that is the execution arm of account management.
- Deliver - keep devices live.
- Own device availability, movement, and uptime nationwide, and work with the right stakeholders to fix what's slipping, fast.
- Build and own SOPs for field operations - the playbook covering installation, training, troubleshooting, maintenance, and escalation, so quality doesn't depend on any one person's memory.
- Lead and scale the field team - hire, coach, and manage field coordination coaches across the U.S., and turn a growing, distributed team into a well-oiled machine.
- Be the execution arm of account management - once accounts are signed, your team is what gets devices installed, adopted, and running well; you own that handoff and everything after it.
- Own device availability, movement, and uptime - track inventory, shipping and logistics, deployment, and uptime metrics nationwide, and act fast the moment they slip.
- Build operational planning and resourcing systems - scheduling, travel and logistics planning, and efficient use of field resources across many facilities at once.
Nice to have
- Experience in SNFs or long-term care operations strongly preferred.
Skills
- Execution partner to sales.
- Cross-functional fluency.
- High ownership at founder speed.
Benefits
- Partner cross-functionally - work with Product and Engineering on device and hardware issues, with Sales and Account Management on account health, and with Clinical on workflows.
- Report operational health to leadership - uptime, deployment velocity, and field team performance, translated into clear metrics for the CEO/Founder and other stakeholders.
- Ballistocardiography & Artificial Intelligence 100 Dozee deliver 144 life saving alerts and INR 2.7 Cr of saving - Sattva Study Dozee saves life of a mother at home Leading Healthcare Game changers work with Dozee
- Dozee Health AI is the pioneer in Contactless Remote Patient Monitoring (RPM), proven to drive transformation at scale.
Company info
- October, 2015
Equal opportunity
- Dozee is an equal opportunity employer.
- We celebrate diversity and are committed to creating an inclusive environment for all employees." Dozee does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
- All employment is decided on the basis of qualifications, merit, and business need.
- Dozee will not tolerate discrimination or harassment based on any of these characteristics
This listing is sourced directly from Dozee's careers page and normalized into a canonical job model.