Bestwestern

Bestwestern

Worldwide Sales Operations Representative - Hybrid AZ

Phoenix, AZ · Full-time

Sponsorship not specifiedDetected 7 days ago
CRMSalesOutbound SalesExcelCommunicationCollaborationAdaptabilityOrganizational SkillsMicrosoft Office

About the role

  • As a global leader in hospitality for nearly 80 years, our vision is to inspire travel through unique experiences.
  • Headquartered in Phoenix, Arizona, BWH Hotels boasts a powerful portfolio of 18 brands, including WorldHotels™, Best Western® Hotels & Resorts, and SureStay Hotels®, with approximately 4,300 hotels in over 100 countries.
  • We take pride in our top-ranking employee engagement scores and foster a workplace culture where your contributions truly matter.

Responsibilities

  • Execute strategies and initiatives designed to support Worldwide Sales revenue goals
  • Manage and respond to WWS Leisure and MICE support inboxes, ensuring timely follow-up and resolution
  • Support internal processes that enhance efficiency, organization, and sales effectiveness
  • At BWH® Hotels, we don't just offer employment opportunities, we create opportunities to be part of something extraordinary.

Requirements

  • Required Knowledge and

Skills

  • High school diploma or equivalent
  • Experience with outbound communication (phone and email) in a professional setting
  • Proficient in Microsoft Office Suite (Outlook, Word, Excel, Teams)
  • Working knowledge of Excel functions such as VLOOKUP and Pivot Tables
  • Demonstrate familiarity with, or a willingness to learn, AI-driven tools and technologies.
  • Prior experience in sales support, hospitality, or operations
  • Familiarity with distribution channels or hotel sales environments
  • Experience working with databases or CRM systems
  • Strong attention to detail and accuracy
  • Excellent written and verbal communication skills
  • Customer-focused mindset with a proactive approach
  • Ability to work independently and collaboratively within a team

Compensation

  • The starting salary for this role is estimated to be between $17.70 and $18.00 per hour.
  • Actual base pay, however, will be determined based on several factors, which include but are not limited to: applicable skills, work experience, education, business needs, and market demands.

Benefits

  • Medical/Dental/Vision available day one
  • Vacation/Sick- accruals start day one
  • Registered Retirement Savings Plan (RRSP) - company contribution and match (Canada)
  • Free financial and health wellness programs

Equal opportunity

  • BWH Hotels (the "Company") maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard to race (including hair textures and hair styles associated with race), color or pigmentation, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, alienage or citizenship status, caste, age, disability, gender, gender identity or expression, sex, sexual orientation, LGBTQIA+ individuals, height, weight, pregnancy status, childbirth or related medical conditions, genetic information, uniformed service or veteran status, marital status, or any other characteristic protected by applicable federal, state, provincial, or local laws.
  • The Company's equal employment opportunity policy applies to all aspects of employment with the Company, including, but not limited to, hiring, promotion, transfer, benefits, discipline, and termination.

Visa & Work Authorization

  • This position is not eligible for immigration sponsorship.
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This listing is sourced directly from Bestwestern's careers page and normalized into a canonical job model.