Plenful
Senior Technical Implementation Specialist
San Francisco, CA · Senior · Full-time
Sponsorship not specifiedDetected 37 days ago
SQLAccount ManagementHL7/FHIRCollaboration
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Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- This is a remote role with real growth potential.
Responsibilities
- Collaborate with Account Management and Sales - Work with Account Management, Product Solutions, and Sales to define operational requirements for use case templates and modules that match client needs and market demand.
- Partner with Account Management and Sales to spot and lead implementations for contract expansions.
Requirements
- You can explain complex technical problems clearly, tailored to your audience.
Benefits
- 🏥 Healthcare Coverage - Full medical, dental, and vision insurance for you and participation for your family
- 📊 Equity - Every full-time employee shares in our success
- 🌴 Unlimited PTO - Take the time you need, when you need it
- 🍽️ Daily Lunch Stipend - $100/week to cover your midday meals
- 💪 Wellness Stipend - $100/month to support your health and well-being
- 🚇 Commuter Benefits - $100/month for SF and NYC-based employees
- 👶 Parental Leave - Paid leave to support growing families
- Plenful is on a mission to transform healthcare operations from the inside out.
- Built by healthcare operators for healthcare operators, Plenful is driven by a deep understanding of the challenges facing today's care teams.
- If you're excited to help shape the future of healthcare, we'd love to meet you.
- You have hands-on experience working with healthcare integration standards such as FHIR or HL7.
Company info
- Configure Plenful for New Customers and Use Cases - Work with customers to execute implementation on established use cases, and help us continually sharpen our implementation process so customers see value faster.
- Engage Customers - Represent Plenful in customer-facing meetings to gather feedback, understand client-specific needs, and assist with custom configuration.
- Guide timelines, hold customers accountable to follow-up tasks, and keep raising the bar on customer experience.
- Support Customers - Provide omnichannel support and help build documentation on best practices for the Plenful platform.
- Engineering and Product - Work with Engineering and Product Solutions to communicate new feature needs and product requirements. Close the feedback loop between customers and product with business context, customer feedback, and input on design.
- You've worked directly with customers or managed customer relationships.
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This listing is sourced directly from Plenful's careers page and normalized into a canonical job model.