Quontic
Wholesale Account Manager
Mesa, Arizona, United States · Full-time
Sponsorship not specified$81k-$103kDetected 27 days ago
Process ImprovementCustomer SupportCommunicationProblem SolvingMicrosoft OfficeUnderwriting
About the role
- We're making homeownership simpler, faster, and most importantly, more accessible for all communities across the United States.
- We focus on truly understanding and serving the underdogs, entrepreneurs, gig-economy workers, immigrants, and more with a curated banking experience as opposed to a one-size-fits-all banking approach.
- As an employee of Quontic, the importance of your contributions cannot be overstated.
Responsibilities
- Maintain regular communication with loan officers, brokers, and third-party vendors to provide updates on loan status, address inquiries, and obtain missing information.
- Perform thorough reviews of loan files to identify and resolve potential issues or discrepancies, ensuring accuracy and completeness.
- Support and mentor junior loan processors, offering guidance and expertise to foster their professional development.
Requirements
- Additional one (1) years of progressive experience in functional area.
- Demonstrated skills and experience with Non-QM mortgage loan products and documentation requirements, underwriting guidelines, and investor guidelines for wholesale channels.
- Must have working knowledge pertaining to compliance regulations governing mortgage lending and loan processing.
- Successful applicants must be located in, or relocating to, one of these authorized states.
Nice to have
- loan origination systems (LOS), Encompass preferred.
- Excellent attention to detail and analytical skills to identify errors, discrepancies, and potential risks.
- Analytical and problem-solving skills.
- Interpersonal and communication skills with the ability to speak confidently.
- An ability to thrive in a fast-paced environment where priorities change daily, and where employees wear many hats.
- Detail-oriented with the ability to think "outside the box" and prioritize tasks and decisions in a timely manner.
- Responsive and customer-focused with a demonstrated use of professional judgment.
- The above is merely a description.
Compensation
- This role's annual base salary range is $81,000 - $103,000.
- In addition to a fulfilling career, we offer competitive compensation and a comprehensive benefits package that can fuel your financial milestones & keep you well.
Benefits
- Education and Experience
Company info
- Quontic is the adaptive digital bank that empowers its customers financially while embracing their diverse circumstances.
- Quontic's mission to break the system for financial empowerment stands in the face of big banks and proves there is a better and more equitable way to put the customer first.
- What We Live By Whatever your role, we are bound by a spirit of collective commitment and excellence in all aspects of our work.
- You are an important part of our team!
- Your Primary Responsibilities Include: The primary function of the Wholesale Account Manager is to ensure the efficient and accurate processing of wholesale mortgage loans.
- Job Responsibilities: Facilitate communication between our approved brokers and Quontic wholesale team members in a responsive and timely manner to ensure that all closing deadlines are met for a best-in-class broker and borrower experience.
- Collect and organize all necessary documentation, including P&L's, wvoe's, bank statements, and other financial records, from applicants and third-party sources.
- Ensure all loan files are properly documented, organized, and tracked in the loan origination system, adhering to bank policies and compliance standards.
- Prepare and submit completed loan packages to underwriting for approval, including reviewing conditions and addressing any outstanding issues promptly.
- Adhere to all federal, state, and local regulations governing mortgage lending, as well as internal policies and procedures, to ensure full compliance at all stages of the loan process.
- Provide exceptional customer service to borrowers, loan officers, and other stakeholders throughout the loan process, addressing concerns and inquiries promptly.
- Identify opportunities for process optimization and efficiency gains, contributing to the continuous improvement of loan processing procedures.
- Perform special projects, and additional duties and responsibilities as required.
- Education and Experience Requirements: Bachelor's degree (or equivalent); OR associate degree and two (2) years of experience in functional area; OR high school diploma (or equivalent) plus four (4) years of experience in functional area.
- Additional Job Requirements: Demonstrated skills and experience with Non-QM mortgage loan products and documentation requirements, underwriting guidelines, and investor guidelines for wholesale channels.
- Demonstrated experience with Microsoft Office 365 and the following technology: loan origination systems (LOS), Encompass preferred.
- Willingness to pursue continuing education, certifications, etc. as applicable to advancing in the organization.
- Self-directed, yet effective working as part of a collaborative team.
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This listing is sourced directly from Quontic's careers page and normalized into a canonical job model.