Hillpointe
Future Leasing Call Center Opportunities in Maitland, FL
Maitland, FL
Sponsorship not specifiedDetected 1 day ago
CRMOutbound SalesProcurementCustomer SupportLeadershipCommunicationProblem Solving
About the role
- Ranked at the top of NMHC's list of Builders and Developers, our team ensures best-in-class execution.
- Built on its long and proven track record of real estate development, the firm's investment approach is centered around its in-house general contracting expertise, enabling direct control of cost and delivery timeframe.
- This is more than just a job - it's a career-defining opportunity!
Responsibilities
- In this role, you may support both prospective residents and current residents through a variety of communication channels, including phone, chat, text, and email.
- Convert leads into scheduled property tours or virtual leasing experiences
- Conduct outbound follow-ups to support the leasing process
- Accurately enter and maintain prospect and resident information in CRM systems
- Handle resident service inquiries and provide timely support or escalation when needed
- Manage and respond to CRM queues to ensure timely follow-up
- Support reputation management responses and customer experience initiatives
- Collaborate with team members and leadership to ensure a consistent and high-quality customer experience
- Hillpointe is a fully integrated real estate development and investment management firm focused on developing market-rate workforce housing across the Sun Belt.
- For each project, Hillpointe directly controls land acquisition, land development, construction, procurement of building materials, asset management, and capital markets.
Requirements
- High school diploma or equivalent required
- Customer-first mindset with the ability to remain calm, patient, and professional in all interactions
- Ability to multitask across multiple systems and communication channels
- Weekend availability required, including Sundays
Nice to have
- CRM experience preferred
Company info
- What We're Looking For
- At Hillpointe, you'll be part of a dynamic, innovative team that has tangible impacts on day-to-day operations and contributes directly to overall success.
- We are continuously building a pipeline for National Leasing Specialists (Level 1 & 2) and Customer Care Specialists (Level 3, 4, & 5) in our Maitland, FL office.
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This listing is sourced directly from Hillpointe's careers page and normalized into a canonical job model.