Hancockwhitney

Financial Center Supervisor

Tchoupitoulas - New Orleans, LA · Contract

Sponsorship not specifiedDetected 2 days ago

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About the role

This activity may be in the financial center, out-bound calling, or conducting educational seminars.
Applies product and procedural knowledge to solve client problems appropriately and efficiently to enhance the client experience.
Processes a variety of routine and complex transactions for financial center clients, including deposits, withdrawals, and loan payment processing.

Performs morning operational huddles.
Performs research and problem-resolution for clients as issues arise.
Supports the Bank's strong risk management culture through awareness, knowledge and sound decision-making and is responsible for adherence to the financial center Risk Management Review process to include dual control procedures.
In support of client service and lobby management, the position may:

Ability to learn products, services, and procedures quickly and accurately
Ability to understand and follow policies, procedures, and regulatory requirements.
Ability to work Financial Center hours, including weekends, and some evenings
Ability to travel if required to perform the essential job functions
Ability to work under stress with competing priorities and meet deadlines
Ability to read and interpret a document if required to perform the essential job functions
Ability to lift/move/carry approximately 30 pounds if required to perform the essential job functions.
If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an "undue hardship" then the employee must be accommodated
You will be required to create an account (or sign in with an existing account).
3 years of cash handling and customer service experience in retail or branch banking or Bachelor's degree and 1 year of cash handling and customer service experience in retail or branch banking

Responsibilities may include interviewing, hiring and training associates; planning, assigning and directing work; performance management; associate compensation; approving expense reports; addressing concerns and resolving problems.

will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or menta

This listing is sourced directly from Hancockwhitney's careers page and normalized into a canonical job model.