Playtech
Live Dealer - Swing Shift (3PM-11PM)
Southfield, Michigan, United States
Sponsorship not specified$16k-$22kDetected 30 days ago
Customer SupportCommunicationPublic SpeakingMicrosoft Office
About the role
- Playtech - the world's largest online gaming software supplier traded on the London Stock Exchange Main Market.
- Since Playtech's inception in 1999, our approach has been centered on continual development.
- PT Services (Delaware) LLC represents Playtech Live product, and our studios contain hundreds of state-of-the-art cameras, broadcasting in premium HD quality, offering the fastest streaming and highest up-time in the market.
Responsibilities
- Maintain professional and clear communication with players, management, and colleagues.
- Perform any additional duties as instructed by management.
- Ability to maintain a professional demeanor, including manner of speech, appearance, and posture in a fast-paced live streaming environment.
- Maintain punctuality and attention to detail.
Requirements
- Must be 21 years of age or older.
- At least 1 year of Customer Service Experience.
- Ability to deal with potential guest conflicts professionally, maintaining Playtech's guest service standards.
- Ability to deal, sort, shuffle, and count cards in addition to operating other gaming equipment involving highly repetitive movement of hand and arm.
- Ability to work a variety of shifts, including nights, weekends, and holidays.
- Must be able to obtain a Michigan Gaming License.
- Participate in company promotions through marketing via photo and video shoots as required by management.
Compensation
- $16 - $22 per hour ($8 hourly base rate + $8 guaranteed tips + monthly performance bonus).
- Customer tips are unlimited
- Sick Time: 5 days
- 10 Holidays pay
- 401K - 4% match after 90 days of employment.
- Prolonged sitting in counter-height chairs and tables
Benefits
- Medical, Dental, Vision, HSA/FSA, LTD/STD, Life Insurance.
Company info
- Excellent customer service skills and interpersonal skills to effectively communicate with customers in a live streaming environment.
- Ability to engage and communicate with customers while on a live table.
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This listing is sourced directly from Playtech's careers page and normalized into a canonical job model.