Epiq
Client Services Senior Project Coordinator
CAN- Quebec Remote Office · Senior
Sponsorship not specifiedDetected 7 hours ago
Project ManagementForecastingExcelRecruitingResearchLeadershipCommunicationCollaborationCritical ThinkingMentoringMicrosoft OfficeClaims Management
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16Unrated
Cap-exempt (no lottery)0
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Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- Research & Communication - Research claim inquiries and appropriately communicate findings with clients, claimants, and/or other operational departments, research process issues and effectively communicate with project teams and other operational departments
- Forecasting - Assist as needed with accurate forecasting of planned revenue based on anticipated stages of work
- Training & Mentorship - Provide training and mentorship to other Project Coordinators or other members within Client Services, as needed
Responsibilities
- PC is a subject matter expert for the team of Project Coordinators (PC) in Client Services and will often lead, mentor or help support trainings for other PCs.
- In addition to helping support the PM in overall project execution, the Sr.
- PC will partner with several internal key departments including, but not limited to: Data Services, Product/Website Development, Print/Mail Services, Call Center, Disbursements and Claims Operations.
- Internal Collaboration - Strive to meet the needs of the client while building internal relationships by providing overflow support and expertise to other Client Services Teams, as needed
- Special Projects - Help support internal strategic initiatives and projects by acting as a Subject Matter Expert on behalf of Client Services
- Strive to meet the needs of the client while building internal relationships by providing overflow support and expertise to other Client Services Teams, as needed
- Build trust-based partnerships
- Use storytelling to build buy-in
- Empower teams to manage their own goals
Requirements
- Critical thinking skills and the ability to efficiently gather and process information in a fast paced environment are required
- Bachelor's Degree from an accredited college or university
- Experience with MS Office Suite, specifically Word, Excel, Access and Outlook
Skills
- Excellent verbal and written communication skills with a professional, calm demeanor
Compensation
- Your specific salary will be determined based on several factors:
Benefits
- Translate vision into clear priorities
Visa & Work Authorization
- s, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by
This listing is sourced directly from Epiq's careers page and normalized into a canonical job model.