SupplyHouse.com

Program Manager, Fulfillment Operations

Remote, Remote, United States · Full-time

Sponsorship not specified$82k-$103kDetected 26 days ago

Project ManagementFinancial ModelingSupply ChainLogisticsProcurementPerformance ManagementLeadershipCommunication

About the role

Led by our core values of G enerosity, R espect, I nnovation, T eamwork, and GRIT, we're dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential.
We reimburse reasonable and necessary travel expenses, and you're also welcome to work on-site anytime beyond these visits - our doors are always open.

Lead project planning and execution for large-scale fulfillment center buildouts, including greenfield facility launches and FC moves from inception through go-live
Own end-to-end coordination of automation system deployments (goods-to-person, conveyor/sortation, WMS integration) in partnership with automation vendors and internal IT
Partner closely with internal teams (Operations, Supply Chain, IT, Finance, HR, etc.) to align project objectives and drive seamless execution
Partner with Operations, Finance, and Real Estate to develop and maintain capital and labor models supporting facility investment decisions
Manage vendor relationships and deliverables across automation, construction, and equipment partners; escalate risks and hold vendors to contractual commitments
Conduct post-launch performance reviews to validate throughput, labor, and cost assumptions against design targets; feed lessons learned into future facility design
Support continuous improvement initiatives across the fulfillment network in partnership with the CI team
Develop and maintain operational and financial models (volume projections, labor planning, capacity utilization) to support facility design and investment decisions
Build and maintain performance measurement programs for automation systems across the fulfillment network, translating system data into actionable operational reporting
Lead ROI tracking and validation for automation investments, including methodology development and ongoing reporting

Bachelor's degree in Supply Chain, Logistics, Business, Engineering, or related field
3+ years of program management experience in a supply chain, fulfillment, warehouse operations, or related distribution/logistics field
Experience managing large-scale capital programs/projects ($5M+) including vendor contracts and equipment procurement
Experience managing cross-functional projects with simultane
If you have a strong background in warehouse operations, capital project management, or supply chain engineering and thrive in a highly cross-functional environment with significant ambiguity, we'd love to hear from you!

$82,000 - $103,000 per year
At SupplyHouse.com, we value every individual team member and cultivate a community where people come first.
Led by our core values of G enerosity, R espect, I nnovation, T eamwork, and GRIT, we're dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential.
As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.
We are looking for a Program Manager, Fulfillment Operations to join our corporate Operations Team.
This individual will report into our Manager of Program Management and lead critical facility buildout and automation initiatives across SupplyHouse's fulfillment network.

This listing is sourced directly from SupplyHouse.com's careers page and normalized into a canonical job model.