Core Education Services PBC
Technical Support Specialist
Greensboro, NC
Sponsorship not specifiedDetected 12 days ago
CybersecurityProcurementCustomer SupportTCP/IPDNSCompTIA
About the role
- Are you a passionate problem-solver who loves helping people get the most out of technology?
- In this highly visible, people-first role, you will be the go-to resource for faculty, staff, and students - keeping classrooms humming, labs running, and the entire campus community empowered to do their best work.
Responsibilities
- You'll split your time between desk-based ticket work and field support across campus - offices, classrooms, computer labs, and occasionally server rooms.
- Standard business hours apply, with occasional evenings or weekends to support special events.
Requirements
- Experience with help desk ticketing systems (SolarWinds or similar)
- The role requires the ability to lift equipment up to 50 lbs and navigate a variety of campus environments.
Nice to have
- Proficiency with Windows and macOS operating systems
- Working knowledge of Active Directory and group policy administration
Skills
- Serve as the frontline technical resource - triaging, troubleshooting, and resolving hardware, software, and system issues via
Benefits
- Core Education at Greensboro College is looking for a talented Technology Support Specialist to join our campus IT team.
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This listing is sourced directly from Core Education Services PBC's careers page and normalized into a canonical job model.