Truist Bank
Brokerage Regional Support Director
Tampa, Hillsborough County · Director · Part-time
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About the role
- This position may also serve in a centralized capacity, managing multiple service associates within one location.
- Following is a summary of the essential functions for this job.
- Other duties may be performed, both major and minor, which are not mentioned below.
Responsibilities
- Manage the Client/Branch Service Associates and their daily activities in support of the Financial Advisor and Regional Director, including addressing escalated issues not resolved by the Client/Branch Service Associate.
- Meet regularly with Regional Support Director, Regional Directors, and Regional Managers to ensure appropriate and effective support and risk management is being provided.
- Monitor operational and regulatory changes for impacts to sales support functions and processes. Pursue solutions to challenges presented by those impacts.
- Responsible for the supervision of Client Service Associates, including their sales support processes and activities.
- Develop plans and processes in conjunction with Wealth Brokerage sales leaders to ensure the service provided by Client Service Associates and Branch Service Associates continue to align and serve the needs of the Financial Advisor.
- Be aware of operational and regulatory impacts to the Financial Advisor to ensure appropriate sales support processes are updated and implemented.
Requirements
- The requirements listed below are representative of the knowledge, skill and/or ability required.
- Bachelor's degree and knowledge of financial institutions with emphasis in operations, supervision or administration.
- Seven or more years of industry experience in a financial institution with emphasis in operations, supervision and/or administration.
- Bachelor's degree or equivalent experience and related training.
- Knowledge of securities markets and brokerage accounts.
- Knowledge of the features and attributes of annuity products.
- Approve operational, complaint and regulatory review submissions and forms when manager approval is required.
Nice to have
- FINRA Series 53.
- Nine years of business experience in retail brokerage with an emphasis in operations, management and supervision.
- Banking or Investment securities experience.
- Truist is a Drug Free Workplace.
- EEO is the Law E-Verify IER Right to Work
Compensation
- Oversee training, performance evaluations, salary adjustments, promotions, transfers, hiring, terminations, timekeeping records and staffing levels for assigned region.
Benefits
- Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.
- For more details on Truist's generous benefit plans, please visit our Benefits site.
- Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.
Visa & Work Authorization
- Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or o
This listing is sourced directly from Truist Bank's careers page and normalized into a canonical job model.