Lake Trust Credit Union
Member Experience Associate - Virtual Teller - Contact Center
Brighton, MI, US
Sponsorship not specifiedDetected 141 days ago
Adaptability
About the role
- Additionally, one Saturday/month 9:00 a.m.- 1:00p.m.
- Hybrid schedule (2 days remote, 3 days in person) available at 6 months!
- To us, our jobs are not just something we do to make a living, it's a way to live.
Responsibilities
- Look for opportunities to maximize member loyalty, building and deepening the member's relationship by assessing member's total financial picture and offering solutions to advance their financial success.
- Note: This position is located in our Contact Center in the Brighton, MI Headquarters building.
- We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle.
- This team member will uncover needs, inspire possibilities, and deliver solutions to advance our members' financial success.
- They will cross-sells products and service and will build and deepen member relationships by providing the Best Member Experience.
- Member Experience Associates will be expected to support onstage operations and help to reach and exceed Lake Trust goals.
Requirements
- This person must be adaptable with a strong sense of teamwork.
Benefits
- We know that pay and benefits are important.
Company info
- Working with an energetic team focused on making our members wildly successful An opportunity to work with others that have your back every step of the way Opportunities to make a difference both inside and outside of our walls Being treated like you are more than the work you do Must be a tech savvy individual who has a high degree of adaptability to adjust quickly to change and priorities.
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This listing is sourced directly from Lake Trust Credit Union's careers page and normalized into a canonical job model.