eBay
CRM Marketing Manager
Toronto · Mid
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About the role
- Proven success in implementing owned channel experiences, with consistent messaging and timely delivery
- Works well independently while maintaining collaborative relationships with team members
Responsibilities
- Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all.
- Develop and implement CRM strategies to improve customer acquisition, retention, and re-engagement
- Design and implement customer segmentation and targeting strategies
- Analyze campaign performance and customer behavior to drive continuous improvement
- Establish and deliver strategies that cover the entire CRM customer lifecycle journey (e.g. onboarding, growing, retaining)
Requirements
- Demonstrated success in fast-paced, matrixed environments, with the ability to thrive in dynamic, rapidly evolving, and highly competitive industry
- Strategic thinker with a proven ability to move from idea to execution and comfortable operating at both altitude and ground level
Nice to have
- Bachelor's degree in business or related field preferred
Skills
- Strong oral and written communication skills - comfortable presenting to groups
Compensation
- Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience.
- C$85,600 - C$114,300
- The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including RRSP eligibility, various paid time off benefits, such as PTO and parental leave).
Benefits
- Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, and disability, or other legally protected status.
Company info
- At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells.
- Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day.
- We're in this together, sustaining the future of our customers, our company, and our planet.
- Our platform empowers millions of buyers and sellers in more than 190 markets around the world.
- Manage timelines and customers to ensure seamless, on-time execution
Equal opportunity
- eBay is an equal opportunity employer.
- If you have a need that requires accommodation, please contact us at talent@ebay.com.
- We will make every effort to respond to your request for accommodation as soon as possible.
This listing is sourced directly from eBay's careers page and normalized into a canonical job model.