Belong Health
RN Care Manager (DSNP)
New York
Sponsorship not specified$80k-$95kDetected 43 days ago
Customer SupportCommunication
About the role
- We believe that only by recognizing individuals can we make communities strong.
- SUPERVISORY RESPONSIBILITIES This role does not have supervisory responsibilities.
- Equivalent education and experience may be considered.
Responsibilities
- Develop and implement an individual care plan (ICP).
- Lead interdisciplinary care team meetings.
- Collaborate with provider, social workers, discharge planners, and community-based service providers to coordinate care and achieve care plan goals.
- Support transitions of care activities including post-discharge outreach, medication reconciliation support and coordination with providers and caregivers.
- Document all care management activities in the appropriate system in accordance with internal and established documentation procedures.
- We partner with regional payers to deliver Medicare Advantage and Special Needs Plan products.
Requirements
- Working knowledge of Medicare and Medicaid programs and experience with regulatory requirements and reporting.
- Experience supporting Medicare, Medicare Advantage, Medicaid, Dual Eligible Special Needs Plans (DNP), or other complex populations.
- Experience delivering care management services in a telephonic and/or virtual environment.
- Knowledge of care coordination, transitions of care, motivational interviewing, and person-centered care planning principles.
- Experience participating in cross departmental projects and policy and procedure changes, including coordination of activities and initiatives across departments.
- Excellent customer service, active listening, issue assessment, trend identification, and analytical skills, with a demonstrated ability to problem solve effectively and efficiently.
- Demonstrated experience in a managed care, Medicare Advantage, DSNP, or value-based care environment.
- Knowledge of community services and resources supporting older adults, individuals with disabilities, and underserved populations
- Graduate of an accredited nursing program required.
- Associate Degree in Nursing (ADN) or Bachelor of Science in Nursing (BSN) required.
- Proficient in navigating multiple systems; demonstrated PC skills using Microsoft applications.
- Two (2) or more years' experience in a health plan, health care organization, Community Based Organization, or social services environment.
- Understanding of needs and dynamics of elder care services, disadvantaged, disengaged populations.
- Commitment to high ethical standards in all work; protects the privacy of member and company data and exercises discretion in handling confidential member information.
- Excellent oral and written communication skills, including presentation skills.
- Strong organizational and follow-through skills.
- Demonstrated ability to manage a caseload of medically and socially complex members.
- Ability to work independently and effectively within a fully remote and highly collaborative team environment.
Nice to have
- Care Management Certification preferred (CCM, ACM, CMGT-BC, or equivalent).
- Bi-lingual Spanish speaking preferred
- Bachelor of Science in Nursing (BSN) preferred.
- Care Management Certification preferred.
Compensation
- $80,000-$95,000
Benefits
- Belong Health.
- Identify members requiring intensive care management interventions and coordinate appropriate clinical, behavioral health and community-based services.
- Utilize population health, risk stratification and care management technology platforms to prioritize outreach and interventions.
- Complete health risk assessments, reassessments, and other clinical evaluations in accordance with program requirements.
Equal opportunity
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
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This listing is sourced directly from Belong Health's careers page and normalized into a canonical job model.