Everlaw
Deal Desk Analyst
Oakland, California, United States · Full-time
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About the role
- By bringing structure, accuracy, and velocity to non-standard deal structures, you'll ensure Everlaw's revenue engine scales efficiently while protecting financial integrity and compliance.
- This is a full-time, exempt position based in our Oakland, CA office with a hybrid work schedule: in office M/W/Th with the option to work from home on Tu/Fr.
Responsibilities
- Manage end-to-end quoting for new business, renewals, and complex amendments using Salesforce CPQ.
- Own the Salesforce and Zendesk queue, managing the intake, triage, and escalation of all Q2C requests to maintain service standards and resolve tickets within defined SLAs.
- Partner cross-functionally with Finance and Legal to navigate non-standard terms, resolve system inefficiencies, and ensure deals adhere to established price books and discount thresholds.
- You bring a background in SaaS or Legal Tech environments with strong detail orientation to manage high-volume requests in a fast-paced queue.
- You are a clear communicator who can articulate complex commercial concepts and tailor messaging for Sales, Customer Success, Finance, Legal, and technical partners.
Requirements
- You have at least 4 years of experience in Deal Desk, Sales Operations, or Revenue Operations, including hands-on ownership of quoting for new business, renewals, and complex amendments.
- You have advanced proficiency in Salesforce CPQ (or a similar quoting tool) with demonstrated ability to configure products and bundles, apply price rules, and troubleshoot complex quote logic.
- You are authorized to work in the United States.
- We do not believe in the 'perfect' candidate and encourage you to apply if you feel you can bring value to our team.
Compensation
- 401(k) plan with company matching of up to 4% of eligible annual compensation
- Four "Everlawlidays" (additional paid company-wide days off) per year
Benefits
- Comprehensive medical, dental, and vision coverage
- Flexible Spending Accounts for health and dependent care expenses
- Membership to Modern Health to support mental health and wellness
- Paid parental leave
- Company-sponsored life and disability insurance
- Competitive equity grants, so you share in Everlaw's long-term growth
- 17 paid vacation days, 11 federal holidays, and paid sick leave
- Annual allocation for learning & development and relevant professional membership dues
- Monthly home internet reimbursement, plus a stipend for your desk setup
Company info
- We use Gem as part of our hiring and/or promotional processes.
Visa & Work Authorization
- You are authorized to work in the United States.
This listing is sourced directly from Everlaw's careers page and normalized into a canonical job model.