Absorblms

Absorblms

Zuora System Specialist

Remote US

Work authorization requiredDetected 18 hours ago
AccessibilityJiraSalesforceForecastingCustomer SuccessAccounts Payable

About the role

  • "What makes Absorb special is how genuinely we show up for each other.
  • As our Billing Systems Specialist, you'll play a key role in ensuring the technology behind our quote-to-cash process is accurate, scalable, and seamless.
  • Technologies we use: - Zuora - Salesforce - Jira - Freshservice - Copilot - Claude - ChatGPT Are you ready to become an Absorber?

Responsibilities

  • Own and optimize Zuora Billing, including product catalog management, pricing, subscriptions, invoicing, and payment processes.
  • Manage and troubleshoot the Salesforce-Zuora integration to ensure accurate data flow across the quote-to-cash lifecycle.
  • Partner closely with Finance to support billing accuracy, revenue recognition, forecasting, and month-end activities.
  • Serve as the billing systems expert, resolving complex issues and collaborating with Sales, Customer Success, Support, and Finance teams.
  • You'll find smart, kind people who collaborate without ego, celebrate wins together, and step in quickly when someone needs support.
  • That energy, paired with a shared drive to build something meaningful, is what makes this team such a great place to grow." - Kim Jorgensen, Senior Manager - Billings and Accounts Payable Operations
  • Sitting at the intersection of Salesforce, Zuora, Finance, and Sales, you'll own and optimize the systems that power our SaaS subscription business-from pricing and quoting to invoicing, renewals, and revenue operations.
  • New Hire Equipment Allowance and monthly Flex Allowance to support your success 📦
  • We take an AI‑first approach to unlock human potential, drive impact, and scale better outcomes.
  • We use AI tools to support our recruitment process, such as organizing applications and highlighting potential matches based on role requirements.

Nice to have

  • Hands-on Zuora Billing experience - product catalog management, SKU configuration, workflow automation, subscription amendments, and reporting.
  • Understanding of the Salesforce ecosystem, ideally with exposure to the Zuora for Salesforce connector or CPQ.
  • Strong grasp of SaaS subscription billing concepts - ARR, MRR, proration, amendments, and co-terming.
  • Familiarity with quote-to-cash processes and where the handoffs between Sales, Finance, and Systems live.
  • Analytical mindset with a focus on continuous improvement and efficiency.
  • Comfort working across business and technical stakeholders - you can talk to a CFO and a Salesforce admin in the same afternoon.

Skills

  • Salesforce
  • Freshservice
  • Copilot
  • Claude
  • ChatGPT
  • Zuora
  • Jira

Benefits

  • Absorb Software is the leading global AI-driven learning platform provider, helping organizations unlock the full potential of their workforce.
  • With its innovative Strategic Learning Systems (SLS) approach, Absorb empowers businesses to align learning with strategic goals, driving measurable impact and workforce agility.
  • The Absorb LMS platform delivers personalized, scalable, and engaging learning experiences for employees, customers, and partners worldwide.
  • Trusted by over 3,300 organizations and 34 million users, Absorb is redefining the future of workplace learning through cutting-edge AI, seamless integrations, and an unwavering commitment to innovation.
  • We're united, and we grow through our commitment to elevating continual learning!
  • We believe in the power of AI and technology to make learning accessible to everyone.
  • Fully remote-first work with flexible work arrangements 🏡

Company info

  • We achieve exceptional results by genuinely caring about each other and the work we do
  • At Absorb, we believe great systems create great experiences.
  • Our values are simple:

Equal opportunity

  • equal opportunity employer, we celebrate diversity and are committed to creating a safe and inclusive environment for all our people.
  • Should you require any accommodation during the recruitment process, please indicate this on your application and we will work with you to meet your accessibility needs.

Visa & Work Authorization

  • Successful candidates for this position will be subject to pre-employment background screening, including a criminal record check and must be able to show proof of legal eligibility to work in the country they have applied to without sponso

This listing is sourced directly from Absorblms's careers page and normalized into a canonical job model.