Bushburg Properties Inc

Bushburg Properties Inc

Residential Concierge – 80 Pine

New York, New York, United States · Contract

Sponsorship not specifiedDetected 13 days ago
Customer SupportCommunicationProblem Solving

About the role

  • Welcome residents, guests, and vendors with a warm, professional, and service-oriented approach.
  • Provide helpful recommendations for local dining, entertainment, transportation, and services.
  • Receive maintenance requests and coordinate with the maintenance team when necessary.

Responsibilities

  • Monitor lobby activity, notify residents of arriving guests and deliveries, and help maintain a secure building environment.
  • Manage building access, visitor and contractor logs, security monitors, and keys as needed.
  • Assist residents with packages, deliveries, service requests, directions, and general building information.
  • Answer incoming calls professionally and provide clear directions or building instructions.
  • Maintain a clean, organized, and welcoming lobby, entrance, work area, and shared spaces.
  • Respond to emergencies in accordance with established building procedures.
  • Support management with resident requests and daily building operations.

Requirements

  • Strong problem-solving abilities with the ability to remain calm and professional under pressure.
  • Basic knowledge of security protocols and emergency procedures.
  • Proficiency with computers, including word processing, calendar management, BuildingLink/ManageCo, and KeyLink systems.
  • Must be well-groomed, dependable, and maintain a positive, professional attitude.
  • Ability to stand for extended periods and lift packages as needed.

Nice to have

  • High school diploma or equivalent required
  • Previous concierge, front desk, hospitality, or customer service experience preferred.

Company info

  • We are seeking a friendly and professional Concierge to join our team at a luxury residential building in Brooklyn.
  • This position is part of a union-represented team and offers the opportunity to provide exceptional service in a premier residential environment.

This listing is sourced directly from Bushburg Properties Inc's careers page and normalized into a canonical job model.