Edged Infrastructure
Sr. Technical Service Specialist
Remote - US · Senior · Part-time
Sponsorship not specifiedDetected 130 days ago
Customer SupportProblem SolvingOrganizational SkillsMicrosoft OfficeRenewable Energy
About the role
- TurboCell has an exciting opportunity for a Sr.
- Because of our dedication to efficiency and maintaining smooth operations, TurboCell is highly selective about the people we bring on board-our work depends on it.
- The right person should be professional, trustworthy with confidential information, highly organized, self-motivated, and able to work equally as well independently as with a team.
Responsibilities
- Provide support to the product development, engineering, and factory testing teams to ensure all Edged Infrastructure products are tested according to compliance, safety, and customer requirements.
- Lead technical support training activities including the development of product and safety training aids and curriculum to ensure the Operations Field Service Technicians are certified to startup, commission, repair, and maintain all Edged Infrastructure products and systems.
- Lead root-cause analysis (RCA) and corrective action initiatives.
- Support service process enhancements, workflow optimization, and new service tools.
- Support development of product job aids, work instructions, and technical bulletins.
Requirements
- Technical Service Specialist must be agile and comfortable in a rapidly changing environment.
- Bachelor's degree in engineering, or equivalent work experience.
- Hands-on experience with diagnostics, testing equipment, and service tools.
- +10 years of experience in the Microgrid Industry including engineering, field service, commissioning, or technical support areas with a focus on Power Generation, Switchgear, and/or Battery Systems.
Benefits
- Education / Experience
- A fast-paced, entrepreneurial culture focused on innovation.
- A flexible, autonomous work environment.
- A culture of respect, learning, and excellence.
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This listing is sourced directly from Edged Infrastructure's careers page and normalized into a canonical job model.