Metro Vein Centers
IT Support Technician
New York, NY · Full-time
Sponsorship not specified$60k-$72kDetected 1 day ago
ComplianceCustomer SupportDNSVPNHIPAAEHR/EMRPatient CareCommunicationCollaborationProblem SolvingOrganizational SkillsCompTIA
About the role
- We are looking for a hands-on IT Support Technician to join Metro Vein Centers' growing IT team, based onsite at our New York HQ. This is a new position created to bring dedicated in-person IT support to our NY and surrounding clinic operations.
- As the onsite IT resource at HQ, you will be the primary face of IT for corporate staff and a key point of contact for surrounding clinic support. You will handle day-to-day troubleshooting, manage device deployments, support onboarding and offboarding workflows, ensure clinic technology runs without interruption, and contribute to organizational IT projects.
- We are looking for a hands-on IT Support Technician to join Metro Vein Centers' growing IT team, based onsite at our New York HQ.
Responsibilities
- Manage user onboarding and offboarding, including account setup, device provisioning, and day-1 IT orientation
- Manage support tickets, maintaining SLA compliance and documentation standards
- Assist with setup and future support for new clinic openings
- Maintain accurate inventory of IT assets
- Other related IT support duties as assigned
- Stronger Together - Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients.
Requirements
- 2-4 years of experience in IT support, helpdesk, or desktop support
- Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request.
Nice to have
- Experience with device management
- Excellent customer service, communication, and organizational skills
- Valid driver's license and reliable transportation
- Familiarity with EMR/EHR systems
- Experience with IT ticketing systems
- CompTIA A+, Network+, or equivalent certification
Compensation
- $60,000 - $72,000 USD
- This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination.
Benefits
- to Support Your Wellbeing & Lifestyle
- Medical, Dental, and Vision Insurance
- Generous Paid Time Off (PTO) + Paid Company Holidays
- Company-Paid Life Insurance
- Short-Term & Long-Term Disability Insurance
Company info
- Patients First, Always - Every interaction should make our patients feel valued, heard, and cared for.
- A Can-Do Spirit - We meet every challenge with positivity, flexibility, and problem-solving energy.
- Results That Make a Difference - We're driven to improve lives through meaningful, measurable outcomes.
- Commitment to Growth - We invest in our people, fostering advancement and professional development at every level.
Equal opportunity
- Metro Vein Centers is an Equal Opportunity Employer.
- Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency.
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This listing is sourced directly from Metro Vein Centers's careers page and normalized into a canonical job model.