ResMed
Omnichannel Lead, Americas Consumer and Provider
US Field Non-Sales (Remote Workforce)
Sponsorship not specified$114k-$145kDetected 22 days ago
LeadershipCommunicationCollaboration
About the role
- This leader helps turn business priorities into clear marketing objectives and then shapes the omnichannel activation strategies needed to bring them to life.
- This role requires a strong, thoughtful leader who can work effectively across a broad set of teams, stakeholders, and perspectives.
- You are able to balance strategic thinking with practical judgment, helping teams stay focused on what matters most and where marketing can have the greatest impact.
Responsibilities
- Where a culture driven by excellence helps you not only meet your goals, but also create new ones.
- Lead, in partnership with Americas marketing teams, the development of omnichannel marketing strategies that support Consumer and Provider business goals across the region.
- Partner with Channel Leaders and cross-functional stakeholders to guide strategic direction across channels and ensure marketing efforts work together in a connected and meaningful way.
- Influence across a complex stakeholder environment, building strong relationships, aligning diverse perspectives, and helping teams move forward with clarity and focus.
- Coach and support marketers and partners in building stronger omnichannel capabilities and a more connected, customer-centered approach to engagement.
Requirements
- Bachelor's degree or equivalent experience required.
- 7+ years of experience in roles that require strategic thinking, influence, collaboration, and execution.
- Data literacy, with the ability to interpret performance results, identify meaningful patterns, and translate findings into actionable recommendations.
- Strong communication and storytelling skills, with the ability to turn complex information into clear, compelling narratives for different audiences.
- Bring a strong understanding of the patient and customer journey, helping teams identify the moments that matter most and translate those insights into more relevant and effective engagement strategies.
- Experience developing omnichannel strategies across multiple channels, platforms, and audience journeys.
- Demonstrated experience in customer engagement, campaign strategy, and cross-functional leadership, ideally within healthcare or medical devices.
- Experience supporting both healthcare provider and consumer marketing and understanding how to create connected experiences across those audiences.
- Interest in emerging healthcare technologies, digital marketing trends, and evolving customer engagement practices.
- Proven ability to lead across a complex stakeholder landscape and bring together teams with different priorities, perspectives, and working styles.
- Strong leadership and collaboration skills, with the ability to build trust, shape direction, and support team and capability growth.
Nice to have
- Prior agency-side, consulting, or in-house agency experience is strongly preferred.
Skills
- $114,000 - $145,000
- Joining us is more than saying "yes" to making the world a healthier place.
- It's discovering a career that's challenging, supportive and inspiring.
Compensation
- At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.
Benefits
- Ensure marketing strategies uphold brand standards and reflect regulatory and healthcare marketing requirements across the Americas region.
This listing is sourced directly from ResMed's careers page and normalized into a canonical job model.