MaintainX

Enterprise Implementation Consultant

Raleigh

Sponsorship not specifiedDetected 8 days ago

Account ManagementOnboardingCommunicationCollaborationTime Management

About the role

We were named to the Forbes 2025 Cloud 100 https://www.getmaintainx.com/blog/maintainx-named-to-2025-forbes-cloud-100, the definitive ranking of the top 100 private cloud companies in the world.
We're growing fast and hiring the talent to match.

Manage complex, multi-phase enterprise software implementations, balancing cross-functional stakeholders and change management to deliver successful deployments over extended project timelines.
Lead customer interactions and communications throughout the implementation lifecycle, identifying opportunities to maximize product value, drive adoption, and ensure long-term customer success.
Serve as the client manager during implementation to understand their business operations, manage client expectations and ensure end-user satisfaction.
Deliver formal training to client project team members and/or end-users.
Provide support by demonstrating knowledge of products, services, and best practices.
Manage multiple accounts, deadlines, and milestones.
Excellent client relationship skills and ability to manage client expectations.
Ability to manage multiple priorities and perform well in a fast-paced environment while maintaining a high level of quality and client satisfaction.

Experience managing complex implementations and multiple stakeholder groups.
BEng degree or equivalent years of experience.
Excellent communication, presentation, facilitation, time management, and interpersonal skills.
Understanding of business requirements definition, review of functional specifications, user training, and deployment.
Savvy with technology and capacity to become an expert in our software in a short period of time.
Self-starter comfortable working with minimal oversight and tight deadlines.
Membership in one or more professional organizations and/or professional certifications related to this role is a plus.

The specific level will be determined based on your experience, skills, and interview performance.

Competitive salary and meaningful equity opportunities.
Healthcare, dental, and vision coverage.
Take what you need PTO.
Experience in manufacturing, industrial, maintenance, or similar space is a benefit.

Relevant experience supporting enterprise customers in one or more of the following: software implementation, customer onboarding, application engineering, business consulting, maintenance, reliability, operations, engineering, and/or construction.
Ability to learn the MaintainX product within 30 days to advise customers.

This listing is sourced directly from MaintainX's careers page and normalized into a canonical job model.