TaskUs
Quality Analyst (RAD - Detroit)
Novi, Michigan, USA
Sponsorship not specified$34k-$50kDetected 8 days ago
ExcelCommunicationProblem Solving
About the role
- About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands.
- Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
- The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally.
Responsibilities
- Partner with Team Leaders (TLs) in leading team meetings for metrics improvement
- Drive quality initiatives, contests and campaigns for the assigned span
Skills
- Graduate of any course (preferred)
- At least one-year of work experience as a Quality Analyst (preferred)
- Basic skills in Excel or Google Sheets
- Problem-solving skills
- Familiarity with the application of basic quality tools, such as cause and effect, histogram, correlation, and others (preferred)
- Has strong customer centricity
- Can assertively provide constructive feedback
- Has good written and verbal communication skills
- Thinks logically
- Can manage conflicts
- Pays strong attention to detail
- Can work with minimal supervision
Compensation
- $34,000.00 - $50,000.00 per year. Pay Transparency Statement:
- The base salary range represents the low and high end of the anticipated salary range for this position across our US locations.
- The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire.
- Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location.
Benefits
- At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages.
- Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity.
- We offer a comprehensive benefits package including medical, dental, and vision insurance
- and paid time off including vacation, sick leave, and holidays.
Company info
- If you need reasonable accommodations in any part of the hiring process, please let us know.
Equal opportunity
- TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity
- we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.
- We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.
- We celebrate and support diversity; we are committed to creating an inclusive environment for all employees.
This listing is sourced directly from TaskUs's careers page and normalized into a canonical job model.