OpenTable
Director, B2B & Corporate Communications
Norwalk, CT · Director
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About the role
- Our world-class technology empowers restaurants to focus on what matters most - their team, their guests, and their bottom line - while enabling diners to discover and book the perfect restaurant for every occasion.
- Restaurants are undergoing a tech revolution - and OpenTable is at the center of it.
- The best connections happen face-to-face, whether you're sitting down to dinner or having coffee with a coworker.
Responsibilities
- Own communications for global partnerships, integrations, and emerging business units, orchestrating co-announcements and shared storylines with major technology platforms.
- Lead external storytelling around product innovation, AI developments, and industry milestones to advocate for restaurant success and solidify OpenTable's global market presence.
- Manage the executive bench in partnership with brand communications by crafting talking points, speeches, bylines, and preparing leadership for high-profile industry appearances.
- Support crisis navigation, operational resiliency, and data policy defenses to protect and enhance OpenTable's corporate reputation.
- Build the backbone that makes it all work - approval workflows, escalation paths, messaging guardrails, and KPI reporting that ties communications directly to business impact.
Requirements
- 10+ years of experience in B2B public relations or corporate communications within the technology or hospitality sectors.
- Experience managing public relations and communications strategy on a global scale.
- Proven track record managing high-stakes issues, policy responses, and competitive positioning.
- Experience advising executive leadership on complex communications and reputational matters.
Nice to have
- Demonstrated ability to utilize data insights and performance metrics to shape corporate messaging and inform strategic business decisions.
- Prior experience collaborating across brand, product, and legal teams within a global matrixed organization or parent company environment.
- Strong background in managing communication frameworks for emerging business units or rapidly scaling technology solutions.
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to Headspace
- Paid volunteer time
- Focus on your career growth:
- Development Dollars
Compensation
- Work from (almost) anywhere for up to 20 days per year
- Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
Benefits
- Paid parental leave
- Generous paid vacation + time off for your birthday
- Beautiful office in the Empire State Building with lots of building amenities, such as a gym, multi-purpose room, in-building Starbucks, and more.
- Get OpenTable's story in front of the people who matter - pitching, shaping, and landing coverage across mainstream and emerging media, and turning reactive moments into opportunities to lead the conversation.
Company info
- Every employee at OpenTable has a tangible impact on what we do and how we do it.
- You'll also be part of a global team and its portfolio of metasearch brands.
- Hospitality is all about taking care of others, and it defines our culture.
- Develop and execute comprehensive B2B communication strategies to strengthen relationships with restaurant customers, prospects, partners, and industry influencers - working hand-in-hand with marketing and go-to-market teams to make every campaign land harder.
This listing is sourced directly from OpenTable's careers page and normalized into a canonical job model.