SquareTrade1
Digital Product Manager
Denver, CO, United States
No sponsorship$105k-$130kDetected 26 days ago
LLMsAgentic AIProduct ManagementProduct StrategyProject ManagementAgileAccount ManagementCustomer SupportCommunicationMentoringAdaptability
About the role
- SquareTrade is the fastest growing company of its kind.
- A member of the Allstate family, SquareTrade has headquarters in San Francisco and London.
- As the market leader in protection plans, we touch the lives of millions of people across the world.
Responsibilities
- Drive self-service capabilities that reduce friction, improve customer satisfaction, and lower support costs.
- Collaborate with cross-functional partners to transform complex processes into simple, intuitive digital journeys.
- Influence how SquareTrade delivers modern, scalable, and personalized customer experiences.
- Take ownership of outcomes, not just delivery, and proactively drive results aligned to business goals
- Communicate clearly and build trust by fostering strong relationships with stakeholders and ensuring alignment through transparent updates and collaboration.
- Use data to guide decisions, leveraging KPIs, customer feedback, and insights to support prioritization and influence product direction within the team.
- Engage in discovery and test-and-learn activities to validate assumptions and guide product direction
- Can decompose problems into manageable stories to then create and prioritize a clear backlog for the product team
- Can proactively identify risks and concerns early along with identifying opportunities to deliver value
Requirements
- 3+ years of experience as a product manager within a technology development environment
Nice to have
- Experience with customer account platforms, self-service tools, or customer portals
- Previous Scrum Master or Project Management experience
- Knowledge of AI technologies (LLMs, GenAI, and Agentic AI)
- At SquareTrade you'll have access to:
- SquareTrade estimates the possible base compensation for this role, if hired in the Denver, Colorado, to be in the range: $105K - 130K
- The candidate(s) offered this position will be required to submit to a background investigation.
- For jobs in San Francisco, please click " here " for information regarding the San Francisco Fair Chance Ordinance.
- For jobs in Los Angeles, please click " here " for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
Compensation
- $105k-$130k
Benefits
- Can support roadmap execution, aligning work with the product vision and providing timely input during development cycles to keep progress on track.
- Are flexible and adaptable, able to navigate ambiguity within your product and across the organization while maintaining focus on outcomes
- Medical, dental and vision coverage with network optionality and the ability to contribute to a savings account (HSA or FSA)
- Up to 4% company match into 401(k) and contributions into your company-sponsored pension
- $80/month stipend to subsidize connectivity costs
- Mental health resources including free 1:1 therapy, coaching sessions and digital resources
- Supportive leave policies
- Flexible Time Off Policy in addition to 9 Company Holidays
- Tuition reimbursement up to $5,250 per year to further your personal educational advancement desires
- Various corporate perks and discounts
Visa & Work Authorization
- Allstate generally does not sponsor individuals for employment-based visas for this position
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This listing is sourced directly from SquareTrade1's careers page and normalized into a canonical job model.