BCforward
Desktop Support
Mason, OH, United States
Sponsorship not specifiedDetected 3466 days ago
Customer SupportCiscoCommunicationMentoringMicrosoft Office
About the role
- BCforward's headquarters are in Indianapolis, Indiana and also operates delivery centers in 20 locations in North America as well as India and Puerto Rico.
- The incumbent efficiently and effectively satisfies user requests and solves their problems while ensuring that departmental processes and quality standards are maintained.
Responsibilities
- The incumbent may lead small/short-term projects supporting technology upgrades, rollouts, etc.
- This position provides front line IT technical support to Intelligrated associates.
- Frequently he/she will implement new and upgraded user software, desktops, or other client hardware / software.
Requirements
- Familiarity with networking, servers, desktop PC's, Windows, PC imaging, software installation, patching, printers, hardware.
- An Associate's degree in Information Technology / Information Systems or equivalent work experience.
- 7.May be required to travel to other facilities to provide staff augmentation or support
- 8.May be required to perform other duties as requested, directed or assigned
Skills
- Knowledge of computer systems administration and/or programming theory, principles and practices
- Knowledge of computer networks, network administration and network installation
- Customer support focus
- Ability to be decisive, goals-oriented, and capable of independent decision-making
- Sandra Taylor
- 571-267-4186
- BCforward began as an IT business solutions and staffing firm.
- Help desk Support Specialist
- Mason, OH, USA, 45040
Company info
- They may also have responsibility to track company computing assets, order equipment, and/or process payments.
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This listing is sourced directly from BCforward's careers page and normalized into a canonical job model.