City of Philadelphia

City of Philadelphia

Associate Systems Engineer

Philadelphia, PA, United States · Exec

Sponsorship not specified$65k-$75kDetected 77 days ago
Customer SupportSystems EngineeringVPNCommunicationMicrosoft Office

About the role

  • The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO).
  • The Associate Systems Engineer will report to the Water Information Center Manager.
  • Applications without a cover letter will be considered incomplete.

Requirements

  • Knowledge of PC hardware & A+ certification
  • Minimum 2 years of experience in a Desktop Support role
  • Other Requirements-Must have a valid PA Driver's License and the ability to lift 50 lbs.
  • Ability to work independently and as a team member
  • Ability to meet multiple competing deadlines
  • Ability to quickly learn new technologies
  • The successful candidate must be a city of Philadelphia resident within six months of hire

Skills

  • OIT responsibilities include:
  • Essential Functions
  • Provide support using remote tools.
  • Respond to end user inquiries by phone\email\chat.
  • Create clear and detailed documentation.
  • Explain technical issues to end users.
  • Participate in project teams to ensure tasks are completed on time.
  • Take ownership of endpoint replacement process.

Compensation

  • $65,000-$74,907
  • Salary cannot exceed $74,907
  • All applications must include a cover letter.
  • Applications without a cover letter will be considered incomplete.
  • The successful candidate must be a city of Philadelphia resident within six months of hire
  • If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr @phila.gov.

Benefits

  • 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
  • We offer Comprehensive health coverage for employees and their eligible dependents
  • Our wellness program offers eligibility into the discounted medical plan
  • Employees receive paid vacation, sick leave, and holidays
  • Generous retirement savings options are available
  • Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia.
  • As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

Equal opportunity

  • The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race,
  • Equal Opportunity employer and does not permit discrimination based on race,
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This listing is sourced directly from City of Philadelphia's careers page and normalized into a canonical job model.