Bitmovin

Forward Deployed Engineer

US - Remote · Staff+

Sponsorship not specifiedDetected 1 day ago

JavaC++KotlinAWSGCPAzureDockerKubernetesProduct ManagementProduct StrategyAgileLeadershipCommunicationMentoring

About the role

We have seen great success and created great momentum in the market.
Diversity in all its forms is encouraged and celebrated at Bitmovin; everyone has a role to play in helping us shape the future of video.
Our Emmy award-winning technology powers video for household names like Red Bull Media House, RTL, and Technicolor - and we're just getting started.

Own our US enterprise accounts technically: cover the timezone gap, triage and troubleshoot encoding issues during EU off-hours, and drive incidents to resolution or a safe handover
Travel to customer sites to support integrations, run workshops, and handle escalations in person
The EU team trusts you to own US hours solo. Your async updates are clear enough that Europe picks up where you left off without friction.
2+ years in a customer-facing technical role (solutions architecture, professional services, forward deployed, or named-account support)

Video streaming domain knowledge: codecs (H.264/HEVC, ideally AV1), container formats, HLS/DASH, OTT encoding workflows
Prior forward-deployed, solutions architect, or professional services experience at a SaaS or media-tech vendor
Experience with Bitmovin or competing encoding platforms (AWS MediaConvert/Elemental, Harmonic, MediaKind)
Live streaming and 24/7 operations experience: incident management, on-call
You don't have experience with all the points above?
Why do this at Bitmovin
There is a lot on offer here:
Get to know our outstanding culture showcased on LinkedIn

C++/Java, Docker, Kubernetes, AWS, GCP, Azure
Team Size: 10 Engineers (EU-based)
Open to AI-assisted development workflows and comfortable using AI tools like Claude Code
Excellent written and verbal English, with a track record of communicating credibly with enterprise engineering teams

"We are constantly seeking out forward thinking individuals who want to shape the future of video… come and work with us!"
You'll sit inside our Encoding engineering team, shipping production code in its sprints, while being the technical face of Bitmovin for our marquee US media and streaming customers.
You've become the trusted US technical point of contact for our marquee media and streaming accounts. Those customers escalate to you by name and response times during EU off-hours have visibly improved.
You've built a clear picture of how customers actually use our product day to day, and turned it into documentation the product and engineering teams actually rely on.

This listing is sourced directly from Bitmovin's careers page and normalized into a canonical job model.