Broadway Ventures, LLC

Broadway Ventures, LLC

Service Dispatcher

Burnaby, British Columbia · Contract

Sponsorship not specifiedDetected 44 days ago
AccountingExcelLogisticsHRISIntellectual PropertyCommunicationTime ManagementMicrosoft Office

About the role

  • You'll be in a dynamic role; triaging incoming requests, prioritizing work, scheduling the right techs with the right parts, and keeping customers updated from first call to final sign-off.

Responsibilities

  • Build schedules & routes for HVAC/R and plumbing/mechanical technicians to maximize efficiency and response times.
  • Support safety & compliance (COR): confirm FLHAs, safety training requirements, and site orientations are in place.

Nice to have

  • Experience with a mechanical/HVAC service contractor.
  • Familiarity with work order/CMMS tools
  • Basic understanding of HVAC/R & mechanical industry.
  • Knowledge of SiteDocs, BambooHR, or similar H&S/HR platforms a plus.
  • Ongoing training, growth opportunities, and a supportive, tight-knit team.
  • A company that values safety, integrity, urgency, and community-including meaningful Indigenous partnerships and local impact.
  • confirm FLHAs, safety training requirements, and site orientations are in place.
  • Monitor after-hours rotation and handoffs

Skills

  • Dispatcher (Mechanical/HVAC Service)

Compensation

  • Competitive compensation, extended health & dental, RRSP matching.

Benefits

  • Competitive compensation, extended health & dental, RRSP matching.
  • Paid time off, stat holidays, and paid sick days.

Company info

  • Communicate proactively with customers on ETAs, status changes, and recommendations.
  • Servicing customers across the Lower Mainland (and coordinating with our Island team).

This listing is sourced directly from Broadway Ventures, LLC's careers page and normalized into a canonical job model.