Hrsystem
Customer Sales and Service Representative
Houston, TX · Full-time
Sponsorship not specifiedDetected 5 days ago
Account ManagementExcelERPCustomer SupportCommunication
About the role
- LGG INDUSTRIAL LGG INDUSTRIAL is a solutions-driven national distributor of hoses, gaskets, and conveyor products.
- Our philosophy is that the success of our business is directly dependent upon the health and safety of our associates.
- We focus on maintaining a safe work environment and strive to achieve zero injuries through our safety-first culture.
Responsibilities
- Must maintain 100% commitment to safety policies and procedures
- Partners with Sales Representatives to provide sales quotes
- Builds and maintains strong internal and external relationships
- Perform other duties as trained and qualified for
- Individuals are considered for employment, promotion, or training solely on their ability to perform the essential functions of the position.
Requirements
- Minimum of 1 year Business to Business Customer Service Experience
- Must be 18 years of age or older
- Ability to work nights and weekends, as required
- Ability to work overtime, as required
- Must be able to perform calculations using whole numbers, fractions, and decimals.
Nice to have
- 1-3 years of customer service experience in industrial distribution
- Previous experience utilizing an ERP system
- Product knowledge in hose, gasket and conveyor systems a plus
- Ability to work in a stationary position for extended periods of time.
- Frequent operation of a computer, keyboard, mouse, and other standard office equipment.
- Ability to comprehend and follow instructions and safety procedures.
- Ability to read, write and communicate in English
- Ability to respond to safety signals, alarms, and verbal instructions.
Skills
- Possess excellent customer service skills
- Ability to work independently
- Ability to work in a fast-paced environment
- Ability to multitask and prioritize responsibilities
- Must have excellent communication skills, both oral and written
- Requires a proficiency in math skills including addition, subtraction, multiplication and division in units of measure
- Moderate computer skills including MS Word, Excel, internet, customer portals and email
- Must be able to successfully utilize the company software
Compensation
- Competitive compensation plan, with a bonus potential
Benefits
- Paid vacation, holidays and sick time
- medical, dental, vision, short term and long-term disability - available 1st of month following the date of hire
- It is our policy to employ qualified persons without regard for veteran or disability status.
- Competitive compensation plan, with a bonus potential
Company info
- Quotes customers using working knowledge of product
- Provides technical/service support to account management, branch management and internal and external customers
- Ability to interact with customers and team-members in a professional manner
- The function of the Customer Sales and Service Representative is to provide direct support to the Branch Managers and Sales Representatives in the ongoing development of existing and prospective LGG Industrial customers to ensure that the Branch is able to meet its growth targets.
- Our skilled colleagues serve customers in various industrial segments to improve their operations and reduce their total cost of ownership.
Equal opportunity
- Qualified Candidates Only.
- Although we appreciate your interest, only those selected for an interview will be contacted.
- We will be accepting applications for this role through July 23, 2026.
- Equal Opportunity Employer
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