Highbeam

AI Implementation Associate

New York

Sponsorship not specifiedDetected 68 days ago

Agentic AIAccountingExcelShopifyAR/VRCommunicationProblem Solving

About the role

We're hiring a Finance AI Implementation Associate to sit at the seam between our customers and our product.
Every manual workflow you run today is a candidate for tomorrow's autonomous capability, and you'll be the one spotting which ones, specifying them, and partnering with Product and Engineering to ship them.This role is based in our NoHo, NYC office.

Solve ambiguous financial problems. Break down messy customer situations, reason through them, and design workflows that scale beyond a single brand
Implement and operate customer workflows.
Highbeam is building the future of business banking and cash management.
Own the outcome, customers should see measurable cash improvements from your work

Experience in a customer-facing, strategy & operations or product role
Hands-on experience tinkering with AI tools like Claude, ChatGPT, or Cursor (personal projects, school, or work all count)
Comfort in Excel or Google Sheets modeling and analysis
Comfort working cross-functionally and moving fast in ambiguous, early-stage environments
You enjoy working in an idea-meritocratic, low-ego environment
You are proactive and self-directed, and you excel in ambiguous, fast moving environments
Strong analytical thinking; able to break down ambiguous financial problems and reason through them clearly
Desire to learn; able to pick up on unfamiliar concepts quickly and directly apply in day-to-day work
Understanding of core financial concepts (cash flow, P&L, AP/AR) and genuine curiosity about fintech
Strong communication skills; can articulate complex concepts clearly to customers
BA or higher, preferably in Finance, Economics, Accounting, Computer Science, or a related field
You love working in-person with a high-performing team
You care about delivering a polished customer experience

Chance to join the founding team of a well-funded startup chasing a huge opportunity

Competitive salary and meaningful equity
Comprehensive health & benefits package
Stipends for lunch, commute, wellness, and purchasing customer products
We've raised $42M in equity from Acrew, FirstMark, Mayfield, and Two Sigma Ventures.
Configure each customer's setup across cash management recommendations, AP and bill pay, and forecast health monitoring.

Work hands-on with the agentic platform. Prompt it, evaluate outputs, tune behavior, and build the skills and workflows it uses to serve customers. You're not just a user of the platform, you're shaping how it behaves
Partner closely with Product. Spot patterns across customers, translate them into clear asks, and work with PMs and engineers to translate manual workflows into autonomous ones
Prototype new AI-powered workflows. When a customer need doesn't fit what exists, build something. Partner with customers and internal teams to test ideas quickly and bring the winners into the product
Engage customers directly. Be a person they trust to optimize their cash and resolve issues completely

This listing is sourced directly from Highbeam's careers page and normalized into a canonical job model.