Xurrent
Sales Engineer
Remote-US
Sponsorship not specified$98k-$123kDetected 1 day ago
CRMSalesOperations ManagementCustomer SuccessCommunicationCollaborationProblem SolvingTime Management
About the role
- Important Notice: Beware of Recruitment Scams We have been made aware of fraudulent job offers being circulated under Xurrent's name.
Responsibilities
- Develop and demonstrate subject matter expertise across the Xurrent, StatusCast, and Zenduty platforms and related ITSM/ITOM solutions
- Design and deliver tailored product demonstrations and proof-of-value engagements aligned to each prospect's business goals, technical requirements, and evaluation criteria
- Partner closely with Account Executives throughout the sales cycle to support technical discovery, solution alignment, and deal progression
- Lead technical discovery conversations to understand customer workflows, pain points, and operational goals, translating business challenges into solution-driven outcomes using Xurrent products
- Own the preparation, customization, and delivery of compelling software demonstrations that align with prospective customer requirements and use cases
- Collaborate cross-functionally with Product Marketing, Integration Architects, Service Management Architects, Product Management, Development, and Customer Success teams to develop and maintain high-quality presales assets and solution messaging
- Participate in RFI, RFP, and RFQ processes by developing technical responses that clearly communicate customer value and solution fit
- Identify opportunities to deliver measurable business outcomes and develop innovative solutions in collaboration with internal stakeholders
- Support Sales organization objectives and contribute toward individual and team revenue goals
- Maintain accurate and up-to-date opportunity, technical evaluation, and customer interaction details within CRM systems
Requirements
- 3-5 years of experience in a customer-facing technical role such as Solutions Engineer or Sales Engineer
- Technical proficiency in cloud architecture and SaaS platforms
- Strong customer-facing communication and presentation skills, with the ability to explain technical concepts to both technical and non-technical audiences
- Maintain a strong understanding of the competitive landscape and confidently address technical and business objections during the sales process
Nice to have
- Experience with ITSM, ESM, or ITOM platforms
- Familiarity with Incident Management processes and ITIL frameworks
- Experience with iPaaS platforms and building API-based integrations/connectors between enterprise systems
- Exposure to enterprise software evaluations, technical sales cycles, or presales consulting
- Familiarity with SaaS delivery models and cloud-native architectures
- Important Notice: Beware of Recruitment Scams
- We have been made aware of fraudulent job offers being circulated under Xurrent's name.
- Please note that only communications from verified recruiters using emails ending in "@xurrent.com" are official.
Compensation
- Competitive compensation package including a base salary of $98,000-$123,000 plus commission earnings of $22,000-$27,000, for total on-target earnings (OTE) of $120,000-$150,000.
Company info
- Build and maintain strong relationships with prospective customers and key stakeholders
- We're looking for curious, driven individuals who want to make a real impact and grow with a company leading the next wave of service and operations innovation.
Equal opportunity
- Equal Opportunity
- equal opportunity employer.
Apply directly at Xurrent →Create a free account for alerts like thisView Xurrent immigration profile
This listing is sourced directly from Xurrent's careers page and normalized into a canonical job model.