GreatAmerica Financial Services

Physical Security Technician

Cedar Rapids, IA, USA · Staff+

No sponsorshipDetected 75 days ago

CybersecurityIncident ResponseExcelHRCustomer SupportControlsLeadershipCommunicationProblem SolvingAdaptabilityMicrosoft Office

About the role

Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth.
The role requires strong technical aptitude, sound judgment, attention to detail, and the ability to respond effectively to sensitive situations while maintaining professionalism, confidentiality, and a service‑oriented mindset.
We believe in the value of hard work and reward our employees beyond the paycheck.

Proven ability to work independently, manage competing priorities, and make sound decisions in time‑sensitive situations.
Support and backup Facilities Team as needed.
Ability to document procedures, investigations, and system configurations accurately and thoroughly.
Ability to manage multiple tasks while maintaining attention to detail and accuracy.
ability to work independently, manage competing priorities, and make sound decisions in time‑sensitive situation
Implement security improvements aligned with industry standards and regulatory frameworks.
Analyze logs and respond to alerts and alarms in support of workplace safety and security in all GreatAmerica facilities.
Preserve evidence, review video footage, and document findings in accordance with legal, HR, and regulatory requirements.

Proficiency with Microsoft Office Suite (Outlook, Word, Excel, Teams).
Please note, applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa.

Experience administering access control and surveillance systems preferred
Demonstrated experience administering access control systems, surveillance platforms, or related physical security technologies preferred.

Working knowledge of physical access control systems, video surveillance platforms, alarm monitoring, and security event logging.
Ability to assess physical security controls and identify gaps, risks, and improvement opportunities.
Familiarity with safety, emergency preparedness, and workplace security best practices.
Strong investigative and analytical skills, including reviewing logs, video footage, and access records.
Ability to evaluate incidents, determine root causes, and recommend corrective actions.
Sound judgment and discretion when handling sensitive or confidential matters.
Clear and professional verbal and written communication skills.
Ability to communicate effectively with employees, leadership, vendors, security staff, and external responders.
Ability to explain security requirements and procedures in a practical, customer‑focused manner.
Ability to respond calmly and effectively during emergencies or security incidents, including outside normal business hours.
Ability to work collaboratively across teams while maintaining independence and accountability.
Honesty/Integrity, Customer Oriented, Accountability, Tenacious, Communication Skills (Oral & Written), Adaptability

If your experience aligns closely, please apply.
We value diverse backgrounds and adding new perspectives.
We encourage you to apply if you can make a strong impact in this role at www.greatamerica.com/careers.
3 years' experience serving customers and independent problem solving

Please note, applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa.

This listing is sourced directly from GreatAmerica Financial Services's careers page and normalized into a canonical job model.