mwec
Secretary/Receptionist/Cashier
New Town, North Dakota · Full-time
Sponsorship not specifiedDetected 20 days ago
Data AnalysisCustomer SupportResearchCommunicationTime ManagementMicrosoft Office
About the role
- This position serves as the point of contact for the Cooperative, providing professional, courteous, and informed member relations to all members, visitors, and callers.
- The position also assists other departments as needed.
- Serves as the primary receptionist by greeting and directing members, visitors, and employees in a professional manner and supporting communication through telephone, email, and other electronic means.
Responsibilities
- Provides front office and administrative support to include member services, account processing, application handling, and general communication of Cooperative policies and procedures.
- Maintain the confidentiality and security of member information in accordance with company policy.
- Performs document management and recordkeeping while ensuring confidentiality of sensitive information.
- Performs other duties as assigned to support Cooperative objectives.
Requirements
- Must be able to lift up to 10 pounds.
- Normal, non-smoking office environment with occasional travel required.
- Ability to obtain Notary Public commission.
- Driving is required.
- Required Knowledge/Skills/Abilities:
- Education and Certifications:
- High school diploma or equivalent
- Driving is required. Must possess and maintain a valid driver's license that meets the company driving standards and successfully pass a motor vehicle record (MVR) check.
- Physical Requirements/Working Conditions:
- This position is primarily office-based and involves regular use of standard office equipment such as computers, phones, and copiers. Candidates must be able to sit for extended periods of time, use a keyboard, and perform tasks requiring fine motor skills, hearing, and vision. Must be able to lift up to 10 pounds.
- Normal, non-smoking office environment with occasional travel required. Primarily sedentary work performed indoors at a desk, involving prolonged sitting and frequent repetitive hand and finger movements (e.g. typing, dialing). May lift up to 30 pounds (e.g. marketing displays). Requires use of standard office equipment, including computer, copier, and printer. Position involves reading, writing, arithmetic, data analysis, research, and development of plans, procedures, and goals. Must effectively communicate and present information to individuals and groups and work under pressure.
- Disclaimer:
- This job description is not all-inclusive
- employees may be assigned other related duties as needed. The job description does not constitute a written or implied contract of employment. Management reserves the right to revise job responsibilities, descriptions, or schedules, including accommodations for individuals with disabilities.
Nice to have
- One year of general office experience is preferred, but not required.
Skills
- Typing and data entry skills.
- Proficiency with computers and standard office software.
- Strong interpersonal, customer service, and verbal and written communication skills.
- Strong organizational, prioritization, and time management skills with the ability to handle multiple tasks and interruptions.
- Cash handling and basic bookkeeping skills.
- Abilities:
- Demonstrates sound judgment, professionalism, and effective decision-making.
- Ability to interact professionally and effectively with employees, members, visitors, and the public.
- Ability to remain aware of lobby conditions and respond appropriately.
- Proficient with Microsoft Office Suite or related software.
Benefits
- Must maintain consistent on-site attendance during established business hours (8:00 a.m. to 5:00 p.m.) to ensure operational coverage.
- Provides back-up support for all MWEC locations when needed to ensure lobby coverage.
Equal opportunity
- This job description is not all-inclusive; employees may be assigned other related duties as needed.
- The job description does not constitute a written or implied contract of employment.
- Management reserves the right to revise job responsibilities, descriptions, or schedules, including accommodations for individuals with disabilities.
- MWEC is an Equal Opportunity Employer.
This listing is sourced directly from mwec's careers page and normalized into a canonical job model.