Waystar
Strategic Solutions Analyst
Louisville, KY
Sponsorship not specifiedDetected 51 days ago
ExcelLeadershipCommunicationMicrosoft Office
About the role
- Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers.
- Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012.
- For more information, visit waystar.com or follow @Waystar on Twitter.
Responsibilities
- Provides analytical support through the analysis and interpretation of data
- Provides overall support needs for defined set of strategic clients and partners
- Serves as an escalated point of contact for defined set of strategic clients and partners
- Provides analytical support for multiple projects simultaneously, establishes timelines, and coordinates with internal and external resources
- Builds positive, long lasting, rapport with defined set of strategic clients and partners
- Identifies opportunities for improvement as it relates to how strategic clients and partners use Waystar solutions
- Works cross-functionally to achieve long term solutions to strategic client and partner issues or requests.
- Provides ongoing training to the defined set of strategic clients and partners on Waystar solutions and educates on available resources
- Leads strategic client and partner conference calls related to open case reports, training needs, complex account customizations and/or escalated issues
- Strives to meet and exceed Service Level Agreements between Waystar and strategic clients and partners
Requirements
- 4-year bachelor's Degree is required
- Ability to execute and prioritize a large number of tasks in a fast-paced environment
- Ability to work independently and to participate in cross-functional teams
Nice to have
- Working knowledge of EDI files is preferred
Compensation
- Competitive total rewards (base salary + bonus, if applicable)
Benefits
- Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays.
- We also offer flexible time off for our exempt team members + 13 paid holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- Experience working in healthcare, whether it be medical billing, coding, administration, etc. is preferred
Apply directly at Waystar →Create a free account for alerts like thisView Waystar immigration profile
This listing is sourced directly from Waystar's careers page and normalized into a canonical job model.